Manager, Credit & Collections

Ingenovis Health•Remote / Assignment Colorado, CO

3d•$78,600 - $98,300•Onsite

About The Position

The Manager of Credit & Collections oversees the full credit lifecycle for the organization, ensuring that credit risk is properly evaluated, accounts receivable are well‑managed, and cash flow remains strong. This role leads credit analysis, collections activities, and customer communication efforts while partnering closely with operations and other finance teams.

Requirements

Bachelor’s degree in Finance, Accounting, Business, or related field.
5+ years of experience in credit, collections, or accounts receivable management.
Strong analytical skills with the ability to interpret financial data and assess risk.
Excellent communication and negotiation abilities.

Nice To Haves

Experience managing a credit or collections function.
Knowledge of healthcare and/or healthcare staffing.
Familiarity with credit insurance, lien rights, or trade credit instruments.
Experience with Workday ERP system.

Responsibilities

Develop and maintain standardized credit policies, procedures, and documentation requirements across the enterprise.
Evaluate customer creditworthiness through financial statement analysis, credit reports, credit reports, payment history, and risk scoring tools.
Establish, review, and adjust customer credit limits in alignment with company policies and risk tolerance.
Monitor customer accounts for early signs of credit deterioration and proactively recommend mitigation strategies to finance and operational leadership.
Develop and maintain regular collections reports for finance and operational leadership, including A/R agings, DSO trends, and delinquency trends.
Partner with other accounts receivable team members to ensure accurate data if feeding all reports.
Lead regular review meetings with finance and operational leadership to discuss high-risk accounts and action plans, and ensuring follow-up items are fully executed.
Assist the accounts receivable team with investigating billing discrepancies, short‑pays, and disputes.
Identify trends driving late payments, adjustments, disputes or write-offs and assist with root-cause analysis.
Partner with IT team to identify automation or system improvement opportunities.
Lead the semi-annual process to determine A/R reserve rates in compliance with U.S. GAAP.
Prepare and/or review bi-weekly funding release reports and monthly certification reports for A/R backed borrowings.
Serve as the primary point of contact for customers regarding credit terms, payment expectations, and account status.
Build strong relationships with customers while maintaining firm adherence to credit and payment policies.
Partner with finance and operational leadership to support order release decisions, credit holds, and account escalations.
Partner with internal and/or external legal counsel and/or third-party collection agencies for problematic accounts.
Manage accounts involved in bankruptcy filings (Chapters 7, 11, and 13), including coordinating claims submissions, monitoring court proceedings, and ensuring compliance with applicable legal and regulatory requirements.
Performs additional duties as requested by management.