Manager Credit and Collections

Johnsonville•Sheboygan Falls, WI

1d•Onsite

About The Position

As a member of this team, you’ll partner with other areas of the business, providing financial analysis for decision-making purposes. We’ll rely on you to report, plan and evaluate our financial results, as well as ensure our financial transactions and reports are timely, accurate and efficient. In short, you’ll help drive our exceptional financial performance. As Manager - Credit and Collections, you’ll play a key leadership role on our Finance Shared Services team—coaching and developing the Accounts Receivable and Deductions team while driving process improvement and operational excellence in a fast‑paced environment. This role offers a unique and valuable opportunity to partner closely with the current manager during a planned transition period, allowing the successful candidate to gain deep, hands-on exposure to the responsibilities, relationships, and decision-making critical to success in the role. Through direct mentorship and knowledge transfer, the incoming manager will have the chance to learn established Johnsonville processes, understand key customer and internal stakeholder dynamics, and build confidence in managing the team and function before assuming full ownership. This intentional overlap supports a smooth transition and sets the stage for long-term success, continuity, and impact within the organization.

Requirements

Bachelor’s degree in accounting or finance, required
Minimum of 8 years’ progressive Credit Management experience, required
Proven success leading and developing a team, required
Demonstrated problem solving ability with focus on continuous improvement
Assertive with strong negotiation skills, and the ability to work well under pressure
Excellent communication/interpersonal/networking skills- ability to interact with customers, stakeholders, etc. in a clear and professional manner
Detail-oriented—to ensure accuracy and compliance in credit reports, contracts, policies
Decisive decision-making skills - approve or reject credit applications, set credit limits, and negotiate terms, repayments
Strategic thinker with well-grounded understanding of best-in-class industry trends and standards
Leadership Skills, Team Development, Change Agent, Global Mindset and Customer Focus
Working knowledge of SAP and Microsoft office products
Applicants must be eligible to work in the country where this job is located, without requiring sponsorship now or in the future

Nice To Haves

Credit Certifications (Collections, Credit, and International) a plus
CPG (Consumer Packaged Goods) industry Credit/AR experience and Trade and Non-Trade deductions, preferred

Responsibilities

Oversee all aspects of the domestic credit and collection function as well as some international
Set the operational standards for assessing risk, approving credit, and overseeing the analysis of the A/R portfolio
Identify and recommend enhancements to the Company's credit policies to support new customer growth and achievement of financial goals
Maintain control and oversight of collection activities and bad debt actives/actions and strives to reduce DSO and past due collections
Assess credit worthiness with onboarding customers by analyzing credit applications, financial statements, and credit reports
Establish credit levels and limits for all new customers
Actively monitor customers and recommend revisions to credit limits as needed
Ensure all credit hold orders due to credit issues are resolved in a timely manner and collection calls are placed to customers with past due receivables
Accountable for applicable month end reporting for the organization, including A/R summaries, deduction and charge backs, A/R comparisons, top past due reports, and forecasting cash receipts insights
Manage relationships with numerous internal and external business partners, such as IAB, STATS Recovery, Compass group, etc.
Manage Export Credit Insurance policy/program
Collaborate on customer acquisition strategies and advisement with Johnsonville affiliates on best practices/process improvements related to Credit/AR/Collections
Influential networking and active involvement with outside industry groups, such as Meat Packers of America, National Deduction group & International Credit Executives
Budgetary and strategic planning responsibilities
Coach and lead, provides training and performance evaluations for the Trade Deduction Specialist, Cash application (AR) and Broker Commissions team
Ownership and coordination for year-end audit requirements
Manage and oversees system upgrade requirements, integrations for O2C, Customer Master Data, etc.