Manager, Creative Technology Services

Algonquin College•Ottawa, ON

1d•CA$88,985 - CA$111,230•Hybrid

About The Position

Reporting to the Dean, School of Creative and Interdisciplinary Studies (SCIS), the Manager of Creative Technology Services provides strategic leadership and operational oversight for all technical resources supporting academic programs focused on creative disciplines. This role ensures that students, faculty, and staff across program areas such as animation, game development, graphic design, television, film, user experience (UX) design, and interior design have access to reliable, cutting-edge tools, and infrastructure. The manager is responsible for technology planning, acquisition, deployment, maintenance and lifecycle management, while also monitoring emerging industry trends to keep the department aligned with evolving professional standards. The Manager ensures that faculty and students across multiple programs benefit from integrated, innovative and industry-relevant creative technology environments that reflect current and future industry practices across multiple sectors.

Requirements

Four (4) Year diploma/degree in a Creative Industries related program. Evidence of continued skill development in multiple creative disciplines. Equivalent combination of relevant education and work experience may be accepted in place of formal education.
Minimum seven (7) years experience in: Managing technology in a creative, academic or production environment
Demonstrated experience supervising technical staff, or production teams
Strong knowledge of industry standard tools (e.g. Adobe Creative Cloud, game engines, 3D modelling software, video production systems)
Knowledge of creative technologies such as XR/VR, AI driven creative tools, motion capture, virtual production
Evidence of continued skill development throughout career
Demonstrated ability to lead teams and manage complex projects
Experience negotiating contracts with vendors
Strong communication and collaboration skills
Ability to interpret/apply business policies procedures and systems
Strong analytical and coordination skills

Responsibilities

Develop and implement a forward-looking technology roadmap aligned with academic priorities and industry standards
Supervise a team of technologists, technicians and student workers
Leads the procurement, development and management of technical resources
Oversee the deployment, configuration and maintenance of creative technology spaces including computer labs, production studios, edit suites, specialized environments
Advance interdisciplinary projects and industry engagement in capstone projects and research
Other duties as assigned