Manager, Creative - Resource Planning

Walmart•Los Angeles, CA

20h•Hybrid

About The Position

Walmart Creative (WC) is seeking a highly organized and adaptable Manager, Creative - Resource Planning to support and evolve our resource planning and contingent workforce operations. This role sits at the intersection of strategy and execution, balancing day-to-day operational ownership of resource workflows with the continuous improvement of systems, processes, and planning capabilities. The ideal candidate brings strong program management discipline, operational rigor, and a process-oriented mindset to help scale how WCS plans, tracks, and activates internal and external talent.

Requirements

5+ years of experience in program management, resource planning, operations, creative operations, or related fields.
Proven ability to manage high-volume, detail-oriented workflows with speed, accuracy, and strong follow-through in a fast-paced environment.
Strong project management and organizational skills, with the ability to coordinate across multiple stakeholders.
Experience designing, improving, and scaling operational processes and workflows in evolving environments.
Comfortable working with data and tracking tools (e.g., Airtable, Workfront), with a focus on data accuracy and usability.
Strong communication skills with the ability to drive alignment, surface risks early and influence stakeholders.
Demonstrated ability to identify and resolve operational bottlenecks, improving turnaround times and workflow reliability.
Bachelor’s degree in Design, Marketing, Creative Writing, Advertising, Fine Arts, or related field and 1 year's experience in interactive design, editorial content management, or related field OR 3 years' experience in interactive design, editorial content management, or related field.

Nice To Haves

Experience in creative, marketing, or agency-supported environments preferred.
Content Management Systems
Managing interactive projects in an online creative or related digital field
Working for or with creative agencies
Working with Design Software (For example, Adobe Creative Suite), including proficiency in advanced functions (For example, multi-layer masking and compositing)

Responsibilities

Serve as the primary point of contact for resource planning and contingent workforce requests across WC.
Manage a high volume of requests from intake through onboarding readiness, ensuring timely coordination and follow-through.
Partner with WC teams and stakeholders to understand staffing needs and support effective resource allocation.
Act as the central coordinator across internal teams (e.g. resourcing, legal, procurement, finance, operations) and external vendors to move requests forward efficiently.
Maintain visibility into active requests, timelines, onboarding status, and potential risks to delivery.
Proactively identify and resolve blockers, escalating issues as needed to protect staffing timelines.
Provide clear, consistent communication and status updates to stakeholders.
Coordinate with external staffing vendors and agencies to support candidate readiness, onboarding timing, and issue resolution, reinforcing process expectations and improving consistency.
Design, implement, and refine workflows across resource intake, onboarding coordination, tracking, and reporting.
Identify opportunities to improve efficiency, reduce cycle times, and increase transparency across resource planning processes.
Build and maintain SOPs, templates, and documentation to standardize ways of working.
Recommend and support improvements across tools, workflows, and stakeholder interactions based on recurring operational challenges.
Own and maintain resource planning trackers and systems (e.g., Airtable, Smartsheet, or similar tools).
Ensure accuracy and completeness of data across resource requests, onboarding status, and active engagements.
Track key operational metrics such as request volume, turnaround times, onboarding timelines, and blockers.
Analyze data and operational trends to identify gaps, risks, and opportunities.
Provide insights and recommendations to improve planning accuracy, staffing visibility, and workflow reliability.
Support reporting that enables better decision-making and more effective resource planning conversations.

Benefits

Medical coverage
Vision coverage
Dental coverage
401(k)
Stock purchase
Company-paid life insurance
PTO (including sick leave)
Parental leave
Family care leave
Bereavement leave
Jury duty leave
Voting leave
Short-term disability
Long-term disability
Company discounts
Military Leave Pay
Adoption and surrogacy expense reimbursement
Live Better U (Walmart-paid education benefit program for full-time and part-time associates)