Manager, Creative Operations - Touchland

Church & Dwight Co., Inc.•New York, NY

9d•$110,900 - $150,000•Hybrid

About The Position

Touchland is a beauty-inspired personal care brand creating self-care products that go beyond functional needs, transforming everyday moments into daily delights. Rooted in its purpose, go-anywhere essentials designed for all of your senses, the brand reimagines daily rituals through design, sensorial experiences, and elevated formulations. Today, Touchland offers a range of go-anywhere essentials, including skin-forward body and hair fragrance mists, hydrating hand sanitizers, and an enviable lineup of on-the-go accessories, each designed to deliver a multi-sensory experience wherever you are. The company first launched its award-winning hydrating hand sanitizer, best known for its innovative design, skin-loving ingredients, and uplifting scents. Since Touchland’s founding, the product has received over two dozen beauty awards, including four Allure Best of Beauty Awards. Touchland’s founder and CEO, Andrea Lisbona, has also been recognized by Inc. Magazine and EY as a leading female founder in the beauty industry. The brand has executed notable collaborations with Disney, Hello Kitty, Smiley, and BLACKPINK, earning a devoted following among celebrities and consumers alike. Today, Touchland is available at Sephora and Ulta Beauty, as well as through select global retailers across the U.S., Canada, and the Middle East, and online at Amazon.com and Touchland.com.

Requirements

Bachelor’s degree required
8+ years of project management experience supporting creative and marketing teams
Familiarity with creative production tools and processes, including Adobe Creative Suite, graphic design, and print execution
Proven ability to lead and prioritize multiple projects simultaneously in a high‑volume environment
Demonstrated experience building, refining, and scaling creative workflows and operational processes
Strong understanding of design and creative production, with the ability to speak the language of both creative and marketing partners
Passion for creative excellence across product portfolios and the end‑to‑end consumer experience
Exceptional attention to detail, with experience reviewing highly sensitive creative materials
Calm, confident problem solver who can anticipate downstream impacts of decisions and proactively course‑correct
Clear, direct communicator who keeps teams aligned, focused, and moving forward while fostering collaboration
Highly organized leader with the ability to manage complexity without losing momentum
Thrives in a fast‑paced, constantly evolving environment with shifting priorities
Hands‑on, “roll‑up‑your‑sleeves” leader who takes ownership and drives results
Natural go‑getter with strong initiative and follow‑through

Responsibilities

Act as the primary project management lead for the Creative team across all initiatives
Build and manage timelines for day-to-day creative work, seasonal launches, and large-scale tentpole campaigns
Ensure projects are clearly scoped, prioritized, and resourced appropriately
Partner closely with the Creative Director and other team directors to align on priorities, timelines, and team capacity
Onboard, manage, and optimize a project management tool, creating clear workflows across Creative and cross-functional teams
Develop, document, and implement processes for creative requests, reviews, approvals, and delivery
Continuously assess and improve workflows to increase efficiency, clarity, and productivity
Establish scalable systems that support both current needs and future team growth
Facilitate cross-functional meetings to align stakeholders, address risks, and keep projects on track
Manage creative feedback and approval processes, ensuring feedback is clear, actionable, and aligned with timelines
Serve as a trusted partner to Marketing, Product, Retail, Operations, and Finance teams
Own and manage campaign timelines, ensuring visibility and alignment across teams
Lead project planning for Visual Merchandising, IRL activations, store design, and retail initiatives
Build and maintain clear creative roadmaps, including long-range planning for 2026 and beyond
Support and help manage the Creative team of designers, copywriters, and future hires by providing structure, clarity, and organization
Ensure the team has realistic timelines, clear expectations, and the systems needed to deliver exceptional work
Be a proactive team player who helps elevate collaboration, communication, and creative excellence