Manager, Creative Operations
About The Position
At REEF, we’re more than a premium footwear brand. We’re a community built on a deep love for the beach, surf culture, and creating high-quality products that fit active, adventurous lifestyles. For more than 30 years, we’ve blended comfort, style, versatility, and innovation to create footwear made for life in and around the water. As industry pioneers, we are committed to setting the standard for environmental and social responsibility. We prioritize sustainable design by using water-based glues, recycled materials, and other low-impact innovations, while actively supporting organizations like Urban Surf 4 Kids and the Surfrider Foundation. Beyond our products, we empower our employees and brand advocates to give back, fostering a culture rooted in purpose and impact. That same purpose carries into how we work and who we bring onto our team. At REEF, we value collaboration, creativity, accountability, and people who are energized by contributing to a brand with strong heritage and continued momentum. If you’re excited to help shape what’s next for REEF, we’d love to hear from you.
Requirements
- 5+ years of experience in project management, creative operations, or production management in a creative, agency, or in-house studio environment.
- Exceptional organizational and time management skills with the ability to manage multiple complex projects simultaneously.
- Strong cross-functional communication and collaboration skills with the ability to influence without direct authority.
- Proficiency in project management tools (Monday.com preferred) and Microsoft Office.
- Working knowledge of photo, video, motion graphics, and production processes.
- Ability to prioritize effectively and adapt to changing timelines and business needs.
- Bachelor's degree or equivalent professional experience.
- Experience managing photo and video shoots, including location permitting and talent coordination.
- Familiarity with surf culture, lifestyle brands, or ecommerce environments.
- Experience managing in-house production studios and production workflows.
Responsibilities
- Review project briefs with channel leads; identify and discuss gaps
- Manage consistent communication flow between all parties on project timelines
- Communicate delays and timeline shifts across departments
- Escalate changes as appropriate
- Work with digital team on product delays, work with product team on ordering product for shoots, troubleshoot late/misplaced samples
- Determine project task assignments based on creative team bandwidth
- Quickly fill creative resource gaps by bringing in additional resources
- Re-work project flow and work with department heads to re-prioritize projects
- Build workback schedules and set timelines
- Develop and maintain project schedules with coordination of all project activities
- Attend all kickoff and subsequent meetings until project completion
- Run weekly Creative Check-In meetings detailing each designer's projects, due dates, feedback, and priority levels
- Create POs and manage new vendor setup & Legal onboarding
- Coordinate yearly scope and contracts for network of photographers and videographers
- Maintain Monday.com and optimize for team functionality
- Manage seasonal sales catalog execution and global sales meeting coordination
- Oversee Production Coordinator & assist in production process when needed
- Assist in onboarding new talent to processes
Benefits
- Additional benefits and compensation details will be shared during the offer process.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
