Manager, Creative Director - Retail Bank

Capital One • Richmond, VA

3d • Onsite

About The Position

Capital One is looking for an innovative creative leader with a history of results and a modern, elevated portfolio. This role will support brand building and performance marketing for our Retail Bank and Café teams. Based on your experience, you will either lead our site team or integrated campaigns across a range of channels including email, web, direct mail, paid digital, video, and out of home. You’ll use your digital or omni-channel creative skills and exceptional taste to support a broad set of marketing and creative needs. If you’re a champion of strategic ideas with outstanding leadership chops and a customer-focused marketing background, we’d love to hear from you.

Requirements

• Bachelor's degree or military experience
• At least 3 years of experience leading creative teams
• At least 5 years of experience with creative design tools including but not limited to Adobe Creative Suite and Figma
• Candidates must provide a portfolio of their creative work for consideration.

Nice To Haves

• 5 or more years of experience directly leading creative teams
• Experience at a large in-house creative team
• Experience working with a Fortune 100 brand
• Experience storyboarding, sketching or wireframing
• CX and UI/UX
• Experience with premarket and in market testing tools
• Experience leveraging GAI, personalization and optimization tools in creative development and marketing

Responsibilities

• Lead and inspire the team to develop strategically-grounded, insight-driven creative.
• Manage creative talent (Art Directors, Graphic Designers and Copywriters) including a mix of full-time associates, contractors, and agencies.
• Empower and inspire full-time associates through coaching, and help them develop in their careers.
• Collaborate with marketing strategists and internal business clients to understand customer needs, positively influencing marketing strategy and the customer experience.
• Demonstrate expert knowledge of advertising and marketing trends and translate business intent into creative strategies and executions that market products effectively.
• Demonstrate an understanding of the intended audience; interprets market research and tests results, and uses findings to focus targeted marketing messages.
• Build and maintain relationships with a network of partner groups (digital, operations, legal, etc.) to anticipate and proactively address obstacles and establish Brand Creative as a strategic thought partner.
• Present and influence with a convincing and inspiring style to increase buy-in and open the door for new opportunities—both for your team and department.

Benefits

• health, financial and other benefits that support your total well-being
• performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI)

What This Job Offers

• Job Type: Full-time
• Career Level: Manager