Manager, CRA Strategy & Program Management

Capital One • McLean, VA

9d • Hybrid

About The Position

Capital One’s Global Enterprise Affairs (GEA) organization works to strengthen the company’s reputation, deepen community relationships, manage engagement with federal bank regulators, and represent Capital One in legislative and political processes. The CRA Strategy & Program Management (S&PM) team partners with business lines across the enterprise to support Capital One’s Community Reinvestment Act (CRA) performance through effective strategies, strong data quality and controls, and preparation for CRA examinations.

The Community Development (CD) Qualification team is seeking a self-starting Manager to advance community development projects and data-related initiatives. The role involves reviewing and researching data, making qualification decisions, and partnering with colleagues to clarify information and accurately report findings. The Manager will help communicate Capital One’s approach to addressing the lending, investment, and service needs of the communities where it operates, including its work to improve the financial well-being of low- and moderate-income people and neighborhoods.

This is a hybrid role, subject to Capital One’s hybrid policy and required on-site presence at the employee’s designated office location. The role is eligible for performance-based incentive compensation, which may include cash bonuses and/or long-term incentives. Capital One will not sponsor new applicants for employment authorization or provide immigration-related support for this position.

Requirements

• High school diploma, GED, or equivalent certification.
• At least 2 years of experience in compliance, controls, auditing, operational risk management, or regulatory document reviews, or a combination of these areas.
• Strong analytical, problem-solving, oral communication, and written communication skills.
• Strong organizational skills and the ability to prioritize effectively.
• Very strong attention to detail and the ability to focus on data and quality control.
• Demonstrated ability to work independently, perform, and influence others in a fast-paced environment.
• Demonstrated ability to research and interpret data from various sources.

Nice To Haves

• 2 or more years of experience in the Community Reinvestment Act field, including Community Development data validation.
• 2 or more years of experience reviewing Community Development financing transactions, including lending and/or investments.
• 2 or more years of experience with CRA Wiz, other CRA analytical products, or general data management systems used for validation and reporting.
• 2 or more years of experience working in a regulatory, audit, legal, or risk team.
• Familiarity with modern data tools, artificial intelligence, and process automation used to enhance data management and compliance reporting.

Responsibilities

• Analyze information, manage collection of documentation, and qualify and validate Community Development activities.
• Use data management and workflow systems to ensure data integrity and complete documentation of Community Development activities.
• Conduct quality assurance and audit reviews to ensure data integrity and consistency of processes.
• Develop and maintain formal process documentation, including job aids and procedural documents.
• Participate in preparation for CRA examinations, internal audits, and controls testing.
• Identify and pursue opportunities to improve or streamline qualification processes.
• Act as a subject matter expert and provide consulting or advisory services to business or internal partners as needed.
• Assist with and actively participate in technology-related projects and other initiatives related to regulatory compliance.

Benefits

• Comprehensive, competitive, and inclusive health, financial, and other benefits supporting total well-being.
• Eligibility for performance-based incentive compensation, which may include cash bonuses and/or long-term incentives.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED