Manager Counter Sales

Graybar•Denver, CO

2d•Onsite

About The Position

As a Manager - Counter Sales, you will manage the counter sales function to achieve the sales and gross profit objectives of the branch, and may be assigned responsibility for customer will call services. You will supervise two or more full-time employees.

Requirements

Minimum 5 years experience required: Warehouse, counter sales, and/or Customer Service Representative experience.
High school, GED, trade school, or apprentice course graduate.
Ability to perform the physical requirements necessary to receive, pick, pack, ship, and move materials throughout the warehouse, including, but not limited to, standing, walking, bending, twisting, stooping, reaching, climbing ladders, cutting wire, and lifting materials weighing up to 70 pounds.
Ability to operate and maneuver warehouse equipment, including, but not limited to, pallet jacks, forklifts, and push carts, in the manner necessary to move materials and consistent with manufacturer instructions and safety instructions.
Ability to work in a warehouse environment, including the ability to perform physical requirements, adapt to seasonal changes, significant temperature variations, and inclement weather conditions.
Ability to abide by safety instruction and use of Personal Protective Equipment (PPE) or its equivalent is required.
Knowledge of computer systems and related applications.
Administrative skills, detail oriented.
Customer service and selling skills.
Mathematical and analytical skills.
Problem solving and conflict resolution skills.
Leadership skills and the ability to effectively train and supervise staff and achieve results through others.
Oral and written communication skills.
Ability to organize the counter business for the most effective use of stock and staff.
Ability to evaluate products in terms of customer needs.
Ability to develop and maintain relationships with customers and suppliers.
Ability to understand how to apply products in conformity with National Electrical, CommData, and Local Codes.

Nice To Haves

6+ years experience preferred.
4 year degree preferred.

Responsibilities

Sell merchandise to customers, utilizing product and applications knowledge to select material that best meets customer needs.
Service orders that have been called in for customer pickup.
Establish effective working relationships with approved suppliers; support management in providing customers with the best possible service.
Manage counter business for the best use of Company resources and staff, and protect the assets of the Company; supervise the accuracy of pricing to conform with Company policy, and report competitive deviations to management.
Accurately forecast counter potential in area served, and recommend annual sales and gross margin objectives which will improve market penetration; recommend stock items; evaluate and approve items eliminated from stock, and reduce or eliminate overstock and/or obsolete equipment.
Develop programs to locate, attract, and open new counter accounts.
Perform any and all physical requirements necessary to lift and move inventory around the warehouse environment.
Operate and maneuver warehouse equipment and any material(s) contained thereon in the manner consistent with the intended purpose of the equipment and manufacturer instructions.
Update knowledge of products through self-study and attending product-training classes; select and train counter sales employees and trainees; participate in quality improvement teams in an effort to limit rework and improve service.

Benefits

Multiple plan options for Medical, Dental, Vision, and Prescription Drug benefits.
Life Insurance coverage for you and options for your family.
Flexible Spending Accounts.
Disability Benefits at no cost to you.
Profit Sharing Plans.
401(k) Savings Plan with company match.
Paid Vacation & Sick Days.
Paid Holidays.
Paid Wellness Day.
Community Time Off.
Employee Recognition Program.
Educational Reimbursement and Career Development Programs.
Employee stock ownership plan.