Manager, Corporate Quality Assurance

Mondelēz International•Lucama, NC

3d•$122,000 - $167,750•Hybrid

About The Position

This leadership role is responsible for the initiation and execution of programs within Mondelēz International, focusing on quality, food safety, and regulatory compliance across manufacturing, packing, and warehousing partners. The position ensures the consistent production of safe, high-quality products that meet customer expectations and comply with all relevant standards. It directs the seamless execution of source, product, and process to protect the brand for all North America Venture Brands.

Requirements

B.S. degree in Food Science, Engineering, Microbiology, Chemistry, or other related Sciences
Minimum 5+ years related experience (Quality, Supply Chain, Food Safety &/or R&D)
Ability to handle multiple tasks and prioritize work
Previous roles partnering with external partners
Experience working in a food manufacturing environment.
Fundamental understanding of Sanitation, Hygienic Design, Pest Control, Quality, HACCP, and Food Safety principles.
Knowledge of Mondelēz International Quality policies/procedures
Highly proficient computer (MS Office) and Communication skills (Verbal and Written) are required
Must be able to read, write, and communicate in English.

Nice To Haves

Two years of experience supervising direct reports preferred

Responsibilities

Manage day-to-day Quality strategy execution in partnership with NA Ventures Manufacturers and Repackers.
Communicate and manage North America Ventures Manufacturing Quality scorecards and achievement of goals.
Implement Quality initiatives at North America Ventures Manufacturing locations.
Partner with Supply Chain Lead to ensure seamless communication.
Partner with Corporate Quality commercialization lead and R&D to ensure successful hand-off during new product launches.
Understand drivers of consumer preference for all products and ensure the Critical to Quality (CTQ) and Critical to Process (CTP) parameters are communicated and managed according to our Manufacturing Standards process.
Ensure products are manufactured according to our specifications to meet food safety, quality, and regulatory requirements.
Facilitate IL6S and the Manufacturing Standards journey at North America Venture Manufacturing Locations.
Support execution of Consumer Inspired Quality at North America Venture Manufacturing and Repacking locations, including CTPs and CTQs.
Develop North America Venture Manufacturer partnerships, including weekly and monthly reviews and joint continuous improvement planning and issue resolution.
Ensure facility continues to meet Mondelēz Quality and Food Safety standards.
Follow-up on CTQ and CTP trends to assure the process capability and defect eradication.
Partner with North America Venture Manufacturers to reduce consumer complaints and quality defects with clear action plans and targets.
Manage and verify Quality Control Management Systems (QCMS).
Audit manufacturing control plans for new products and processes.
Drive continuous improvement in the areas of Quality Assurance and Food Safety by setting goals and identifying key performance indicators in this area of the business.
Ensures adherence to appropriate regulations and Company standards for quality.