Manager, Corporate Communications

Sun Life • Waterloo, ON

1d • CA$80,000 - CA$128,000 • Hybrid

About The Position

As Manager, Corporate Communications, you will support Sun Life’s Digital Business & Technology Solutions (DBTS) organization – developing and executing communications that connect employees to priorities, enable leaders, and strengthen how we show up internally and externally. Reporting to the Director, Corporate Communications, you will partner closely with DBTS and Corporate Strategy leaders to translate digital, AI and transformation initiatives into clear, engaging communications that drive understanding, alignment and adoption across employees, industry stakeholders and external audiences. This role is ideal for a strong storyteller who can operate at both a strategic and executional level, and who thrives in a fast-paced, highly collaborative environment – bringing an integrated approach to internal engagement, thought leadership and external positioning.

Requirements

• Minimum 7 years of experience in communications, public relations, or a related field
• Post-secondary education in related field (communications, journalism, public relations)
• Exceptional writing, editing and proofreading skills, with strong attention to detail
• A self-starter with a proven ability to translate complex topics into clear, engaging and visually compelling executive‑level materials
• A solid understanding of the AI and digital landscape including its impact and relevance on the financial services industry
• Excellent interpersonal skills with the proven ability to influence and negotiate with others and interact with and provide advice and counsel to leaders and business partners on communications best practices
• Highly skilled storyteller with experience developing and managing robust plans and creative campaigns, with the ability to generate earned media coverage
• Strategic thinker who brings sound judgment and a proactive perspective to complex, high‑impact communications challenges
• Excellent project and time management skills, paired with a collaborative, self‑starter mindset, and the confidence to challenge conventional thinking and deliver results
• Experience tracking and analyzing effectiveness of communications campaigns and making recommendations to enhance current activities
• Flexibility to work on communications activities outside of regular business hours on occasion

Nice To Haves

• Strong judgement and ability to navigate issues and/or crisis communications
• Previous financial services, insurance, and digital/technology experience
• Experience working for a public company and/or supporting executive communications
• Working knowledge and/or fluent in French

Responsibilities

• Develop and execute integrated internal and external communications strategies to support the DBTS and Corporate Strategy portfolios
• Identify opportunities to connect DBTS work to broader enterprise narratives where relevant
• Translate complex digital, AI and technology initiatives into clear, compelling stories for employees and stakeholders
• Provide strategic communications counsel to senior leaders on business priorities, projects and events, including town halls, enterprise initiatives, speaking opportunities, and media engagements
• Create content across channels (intranet, events, leadership forums) to drive engagement and alignment
• Support thought leadership, social content, and recognition opportunities that elevate DBTS and its leaders
• Establish clear communications objectives and metrics, tracking performance and using insights to continuously improve effectiveness
• Support a high-performing team, providing day-to-day direction, coaching and feedback to elevate impact and execution

Benefits

• The opportunity to move along a variety of career paths with amazing networking potential
• Flexible Benefits from the day you join to meet the needs of you and your family
• We’re committed to creating an inclusive and respectful environment. Our goal is to make sure all our employees have the chance to live up to their full potential
• We’re honoured to be recognized as a 2025 Best Workplaces in Ontario by Great Place to Work® Canada
• We are thrilled to be recognized by Excellence Canada with their top-level certification, the Canada Order of Excellence for Mental Health at Work®, for prioritizing employee well-being, fostering a positive work culture, and achieving excellence in mental health

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree