Manager, Copy and Design

Article•Vancouver, BC

7d•Hybrid

About The Position

This is a full-time, permanent role on our Creative team. In our Creative team, we’re growing the volume and complexity of work across multiple channels. We need a Manager, Copy and Design who can bring structure, clarity, and high standards to how creative gets executed. This role exists to bridge creative direction and final output. You’ll ensure ideas are translated into high-quality, on-brand assets that perform, while improving how the team works and delivers at scale. You’ll play a key role in shaping how the team works, bringing structure and clarity while helping raise the bar for creative execution. In your first few months, you’ll build an understanding of our brand standards, workflows, and team strengths. Within a year, you’ll be confidently leading a high-performing team, improving execution quality, and shaping how creative production scales across the business. As a Particle (people of Article), you will have a high level of autonomy to solve challenging, meaningful problems the best way you can. That means you’re trusted to explore solutions you believe will work best (you’re the expert, after all). You’ll do all this while growing your skills within a company redefining the furniture industry. Our Design and Copy team brings the Article brand to life across every customer touchpoint. We’re a group of designers, copywriters, and creative specialists working closely with marketing, product, and studio teams to deliver high-quality work at scale. We operate with an in-house, agency-style mindset. That means managing multiple projects, balancing speed with quality, and collaborating closely with stakeholders across the business. We are a hybrid team — you’ll be in the office 3 days per week.

Requirements

Experience leading graphic designers and copywriters in a fast-paced, high-output environment
Background in agency or similar production-focused teams
Experience working from established creative direction
Able to manage a high volume of work and competing priorities
Strong attention to detail and high standards for execution quality
Confident giving clear, direct, and actionable feedback
Comfortable working in a production environment where speed and iteration matter
Resilient and adaptable in a fast-moving, evolving team
Experience in eCommerce or performance marketing environments
Experience improving workflows or scaling creative production
Strong understanding of both copy and design fundamentals
Able to assess creative work for quality, clarity, and brand alignment
Comfortable adapting work across multiple digital channels
Familiarity with design and collaboration tools such as Adobe Creative Suite, Figma, and project management platforms
Legally able to work in Canada.
Completion of criminal background check.

Responsibilities

Lead the team in producing high-quality, custom creative assets across all customer-facing platforms
Ensure all outputs consistently align with creative direction and brand standards while meeting channel-specific requirements
Balance high-quality creative with the speed needed for rapid iteration and a test-and-learn approach
Translate creative direction and brand standards into clear, actionable guidance for execution
Interpret feedback from Art Directors into practical design and copy decisions the team can apply
Ensure all marketing and sales creative stays on-brand while supporting performance and clarity
Own how design and copy is produced across all customer-facing platforms and touchpoints
Adapt creative to different formats, platform constraints, and evolving digital best practices
Partner with cross-functional teams to support testing and improve performance across channels
Manage, mentor, and develop a team of copywriters and designers
Set clear expectations for quality, timelines, and ways of working
Provide direct, actionable feedback to improve craft, consistency, and efficiency
Build a team environment where people take ownership and work well together
Review project briefs and translate them into clear direction for the team
Prioritize multiple workstreams to ensure timely delivery of key assets
Review and approve work for brand alignment, technical quality, and channel fit
Troubleshoot execution challenges, including technical or platform-specific issues
Use performance insights and feedback to refine creative and guide future work
Improve workflows, templates, and processes to increase efficiency and reduce rework

Benefits

The salary range is $110,000 to $125,000
Starting salary is determined by your transferable skills, knowledge, work experience, and the hiring team’s budget, which is based on business needs, market compensation data, and internal equity
When Article hits its annual financial goals, eligible employees will receive a cash bonus
4% RRSP matched contributions through Wealthsimple
20 days of vacation
1 extra day off (Inclusion and Diversity Day)
6 well-being (sick) days
Hybrid work: 3 days a week in the office
Work remotely (anywhere in the world) for up to 3 weeks
Excellent extended health, dental and vision benefits
$1000 health/lifestyle spending account for your total physical and mental well-being
TELUS Health App
Mental Health Assistance/Counseling
Virtual medical appointments
The Article HQ is a converted warehouse, with an open accessible layout and no offices (even for our founders)
Work from your desk, an Article sofa, collaboration spaces, or a private meeting room
Standup desks can be requested too
Our kitchens are stocked with salty, sweet and healthy snacks, & all the premium coffees and teas to keep you buzzing
Onsite fitness equipment with showers and towel service
Pickleball, badminton, and table tennis matches happen, from very competitive to very casual
A dog-friendly office - well-socialized pups are welcome
Free street parking (first come, first serve; no reserved spots for senior leaders)
Indoor secure bike storage with change rooms and showers
20-minute walk to either Main Street- Science World or VCC Clark Skytrain stations
45% discount on our entire product range (15% for friends and family)