Manager Conversions I

Fiserv•Lincoln, NE

1d•Onsite

About The Position

Manage a conversions team that delivers complete and accurate financial data conversions for new and existing clients. Work with project managers, data analysts, programmers, implementation teams, and clients to meet conversion milestones. The work supports successful client transitions to Fiserv core processing systems while improving quality, efficiency, and client satisfaction. The role is on-site Monday through Friday. Fiserv considers in-person collaboration essential to the role, including for onboarding and productivity. The employee will work an assigned schedule, but the schedule details are not specified.

Requirements

At least 6 years of experience in financial services, data conversions, implementation delivery, or related client-facing technology operations.
At least 6 years of experience managing and developing teams that deliver technical projects, data conversion work, or implementation services.
At least 6 years of experience coordinating project staffing, tracking milestones, and managing delivery across multiple concurrent projects.
Experience using project reporting, staffing, or resource management tools to monitor project hours, progress, risks, and delivery outcomes.
Experience translating department goals into individual performance plans, coaching actions, and measurable team results.
Experience collaborating with clients, project managers, analysts, and technical teams to resolve conversion or implementation issues.
Bachelor's degree or higher in Business, Finance, Information Systems, Computer Science, or a related field, or an equivalent combination of education, related experience, and/or military experience.
Must currently possess valid and unrestricted U.S. work authorization. Candidates requiring sponsorship now or in the future, including individuals with temporary visas, will not be considered.

Nice To Haves

Experience with core banking systems, financial data mapping, or deconversion and conversion processes.
Experience working with Fiserv products, platforms, or implementation teams.
Experience improving operational processes through automation, standardization, or reporting.
Experience supporting client training, general ledger balancing, or post-conversion issue resolution.

Responsibilities

Lead Conversion Analysts and Conversion Programmers to meet conversion performance goals, project milestones, and client commitments.
Coach, monitor, and develop associates to strengthen technical capability, cross-training, and performance outcomes.
Schedule conversion resources across overlapping projects that generally run six to eight months.
Partner with project managers, data analysts, programmers, implementation associates, product teams, and clients to support successful live dates.
Evaluate conversion processes, project hours, and client feedback to identify efficiency and automation opportunities.
Resolve technical, staffing, and project issues that may affect conversion quality, timelines, or client satisfaction.
Direct pre-conversion data reviews, data mapping preparation, and post-conversion support activities.

Benefits

Fuel Your Life program supporting physical, financial, social, and emotional well-being.
Paid holidays and generous time-away policies.
No-cost mental health support through Employee Assistance Programs.
Living Proof peer-recognition program with points redeemable for rewards.
Eight Employee Resource Groups.
Training, development, and internal mobility opportunities.
Medical, dental, vision, life, and disability insurance options available from day one.
Retirement planning including a 401(k) match and discounted shares through the Employee Stock Purchase Plan.
Tuition assistance and reimbursement program.
Paid parental and military leave.