Manager, Control Center

CUC Corporate Brand•Dover, DE

10h

About The Position

The Manager, Control Center oversees the safe, reliable, and compliant operation of Chesapeake’s pipeline systems and facilities. This role provides strategic and technical leadership to the Control Center team, ensuring effective system monitoring, supply and demand balancing, and real-time gas flow operations. The Manager collaborates closely with field operations, engineering, and emergency response teams to maintain system integrity, minimize service disruptions, and support broader operational goals. This position supports a 24/7 control center environment and requires strong decision-making in dynamic operating conditions.

Requirements

Operational Knowledge: in-depth knowledge of operational systems and technology, including SCADA, alarm management, and incident reporting tools
Leadership: strong leadership abilities to guide and motivate a team in high-pressure environments
Technology: strong computer skills with full MS Office Suite, ability to learn other software required (SCADA, POEMS, etc.), and open-minded to emerging technologies like AI and automation to enhance decision-making and operational efficiency in an ever-changing environment
Communication Skills (both written and oral): proficient in communicating effectively with team members, leadership, stakeholders, and industry peers
Working knowledge of all regulatory requirements: PHMSA, FERC, and state Public Service Commissions
Ability to cover shift rotation as needed, lead emergency response activities, and rotate on call according to the control center schedule
Bachelor’s degree (Energy Industry, Engineering, Business) or technical education plus five years industry experience as evaluated by management
Six (6) years of experience in Control Room Operations, minimum of 2 years in a people leader role
Standard driver’s license
Manager will be required to pass fatigue training, console qualification tests on all consoles, and OQ to complete training.
As an ongoing certification, Manager is required to test and pass the following: annual fatigue training, console tests every 3 years, and OQ every 3 years

Responsibilities

Supervise, coordinate, and monitor work activities of individuals associated with the control and monitoring of enterprise pipeline systems and facilities
Supervise and manage control center projects according to Company specifications
Assist in the preparation and updating of department budgets and forecasts
Provide subject matter expertise for control center activities in compliance audits, responses to data requests, annual reporting, or other such compliance activities
Maintain working relationships and routinely liaison with other internal departments and representatives from upstream pipelines that impact system operation
Lead and/or perform change management functions such as planning, process development, communications, and support to enhance control center operations and education of control center personnel

Benefits

Flexible work arrangement
Competitive base salary
Fantastic opportunities for career growth
Cooperative, supportive and empowered team atmosphere
Annual bonus and salary increase opportunities
Monthly recognition events
Endless wellness initiatives and community events
Robust and customizable benefit packages-choose what works best with your life.
Options include generous 401k, medical, dental and life insurance, tuition reimbursement, compensated volunteer hours and MORE!
Paid time off, holidays and a separate bank of sick time