Manager, Contract Management

Johnson & Johnson Innovative Medicine • Warsaw, IN

1d • $105,000 - $181,700

About The Position

The Manager, Contract Management, US Orthopedics role is part of the Offer Development Organization and serves as the primary point of contact for Account Management and Field Sales on contract development, negotiations, amendments, and issue resolution. The position reports to the Director, Offer Development, DePuy Synthes. The preferred work locations are Raynham, Massachusetts; Palm Beach Gardens, Florida; Warsaw, Indiana; or West Chester, Pennsylvania. Remote work may be considered case by case and requires Company approval.

The role manages contract requests across an assigned geography for customers including IDNs, group purchasing organizations, collaboratives, government entities, ambulatory surgery centers, and stand-alone hospitals. It partners with sales and account management, supports customer negotiations and complex issue resolution, balances analyst workloads, and contributes to contracting tools, templates, processes, and new contract offerings. The manager also mentors business partners on contractual requirements and the legal and compliance environment, while building knowledge of DePuy Synthes products, strategies, and business objectives.

Requirements

• Bachelor’s degree required.
• At least 5 years of business experience required, including experience in contracting, sales, finance, marketing, or a related business area.
• Strong ownership and drive to meet and exceed expectations.
• Strong organizational and time-management skills, including the ability to manage work in a sophisticated, deadline-driven environment.
• Solid understanding of the U.S. healthcare market, industry trends, customer dynamics, and legal and compliance requirements.
• Highly effective communication skills and the ability to make complex matters simple.
• Self-starter and strategic thinker able to implement strategies based on competitive dynamics, economic goals, and customer needs.
• Ability to form strong, trust-based relationships with account management and sales.
• Ability to process multiple complex and often ambiguous inputs to develop and present a strong business case.
• Strong negotiation and influencing skills, with experience supporting customer negotiations and contract development.
• Comfort working across multiple lines of business.
• Ability to draft complex contract terms and conditions, review contracts for conformity to policies, identify and assess risks, and understand product and offering strategies and business objectives.
• Proficiency in MS Word, including Track Changes and document compare.

Nice To Haves

• Concentration in Finance, Law, Business, or Marketing.
• MBA or master’s degree.
• Medical device or MedTech experience.
• Previous customer-facing contracting experience.

Responsibilities

• Manage contract requests within an assigned geography for IDNs, group purchasing organizations, collaboratives, government entities, ASCs, and stand-alone hospitals.
• Draft, review, and negotiate terms and conditions in commercial contract documents.
• Triage requests and prioritize workload to deliver contracts aligned with account management and field sales priorities; serve as a strategic partner to those teams.
• Resolve complex issues through customer and internal stakeholder negotiation, including unique contract language requests, obtaining internal approvals, and assisting with dispute resolution.
• Ensure appropriate work assignment and workload balance across contract management analysts supporting the assigned geography.
• Identify emerging patterns, trends, and insights across offers while maintaining strong attention to detail.
• Facilitate effective communication and collaboration with internal partners.
• Mentor and train business partners to improve understanding of contractual requirements and the general legal and compliance environment.
• Support projects to create and update contract templates, clause libraries, SOPs/WIs, and related contracting tools.
• Partner with contract strategy to execute new contract offerings, new product launches, and acquisition integration into contract strategies, and to drive process efficiencies.
• Understand DePuy Synthes products and offerings, strategies, and business objectives.

Benefits

• Vacation: 120 hours per calendar year.
• Sick time: 40 hours per calendar year, with different amounts for employees residing in Colorado or Washington.
• Holiday pay, including floating holidays: 13 days per calendar year.
• Work, Personal and Family Time: up to 40 hours per calendar year.
• Parental Leave: 480 hours within one year of the birth, adoption, or foster care of a child.
• Bereavement Leave: 240 hours for an immediate family member and 40 hours for an extended family member per calendar year.
• Caregiver Leave: 80 hours in a 52-week rolling period.
• Volunteer Leave: 32 hours per calendar year.
• Military Spouse Time-Off: 80 hours per calendar year.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager