Contract Management Specialist

Vertiv • Westerville, OH

20h • Onsite

About The Position

Vertiv is seeking an ambitious and motivated Contract Management Specialist to join its Commercial Department, focusing on OneCore projects. This hands-on, execution-focused position centers on identifying, preparing, and recovering Change Orders across live projects, and managing customer-side disputes and claims. The specialist provides day-to-day commercial and contractual support to Project Managers during project execution and serves as their primary commercial contact for Change Order and claims-related matters.

The role involves assessing contractual entitlement, preparing and substantiating Change Order submissions, ensuring contractual notices are issued on time, pursuing agreement and recovery, and preparing extension-of-time applications when changes affect the program. The specialist also supports project valuations and payment applications, advises project teams on contractual obligations and risk, and works with planning teams to establish program impacts. Responsibilities include analyzing and responding to customer disputes and claims, negotiating resolutions, and maintaining records and evidence to support Vertiv’s contractual position.

The position is based at Vertiv’s office in Westerville, Ohio, or Pelzer, South Carolina, and reports to the Commercial Manager. Experience in the electrical and/or mechanical construction sector is preferred. Vertiv will employ only candidates legally authorized to work in the United States and will not provide sponsorship.

Requirements

• Minimum 3–5 years of experience in a commercial, contract management, or quantity surveying role within a construction or engineering business.
• Degree-level education in Quantity Surveying, Construction Law, Engineering, Commercial Management, or a related discipline.
• Demonstrable experience preparing and recovering Change Orders or variations on construction or engineering projects.
• Experience handling customer disputes, back-charges, or claims.
• Strong understanding of contractual notification requirements and their practical application.
• Ability to work independently and build strong working relationships across multidisciplinary project teams.
• Excellent negotiation and influencing skills.
• Strong analytical and problem-solving abilities, with accuracy and attention to detail.
• Excellent oral and written communication skills, including the ability to prepare clear, well-structured contractual correspondence.
• Functional working knowledge of ERP systems and document management tools.
• Proficient IT skills, including Microsoft Office Suite.
• Must be legally authorized to work in the United States; sponsorship is not provided.

Nice To Haves

• Experience in the Mechanical and/or Electrical construction sector or on Mechanical and/or Electrical projects.

Responsibilities

• Identify change events, scope variations, and deviations from contracted work across assigned projects.
• Assist with preparing and substantiating Change Order submissions, including commercial and quantum justification.
• Ensure timely notification of change events in accordance with contractual notice requirements.
• Maintain accurate Change Order registers and trackers and provide regular status updates to project teams and senior management.
• Pursue Change Orders through agreement and recovery, including client negotiations and resolution of valuation disagreements.
• Support Project Managers in assessing client instructions, drawing revisions, and scope changes to determine Change Order entitlement.
• Prepare and submit extension-of-time applications when change events affect the program.
• Act as the primary commercial contact for Project Managers on Change Order and claims-related matters during project execution.
• Guide project teams on contractual notification requirements, entitlement positions, and commercial risk exposure.
• Help Project Managers understand contractual obligations, timelines, and mechanisms relevant to variations and claims.
• Work with planning teams to establish program impact and cause-and-effect narratives for time-related claims.
• Support monthly valuation and payment application preparation, ensuring approved Change Orders are captured and valued.
• Contribute to project commercial reviews and report on Change Order status, values, and recovery rates.
• Manage and respond to customer disputes, back-charges, and contra-charges through technical and commercial analysis.
• Prepare written responses to client claims setting out the company's contractual position.
• Build evidence packages, including contemporaneous records, correspondence, and program data, to defend against unjust charges.
• Liaise with clients to negotiate resolution of disputed matters.
• Support preparation and prosecution of formal claims when amicable resolution cannot be achieved.
• Maintain detailed records and audit trails supporting the company's position in disputed matters.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level