Manager Contract Administration Operations

Health Care Service Corporation • Chicago, IL

1d • $92,700 - $167,500 • Hybrid

About The Position

This position is responsible for managing the unit responsible for the production of customer-specific documents for new/existing business in accordance with corporate guidelines, underwriting policy, benefit specifications, and statutory requirements. Manages the performance, overall quality and resource allocation to support all product lines, including key sales support components of benefit selection through contract template delivery. Oversee the creation and maintenance of standard contract templates. Implements strategies, projects and initiatives.

Requirements

• Bachelor's degree and 5 years of health insurance contract operations experience PLUS one year of management experience OR 9 years of health insurance contract operations experience PLUS one year of management experience.
• Knowledge of health products and procedures, underwriting requirements, regulatory contract filings with state regulators, including but not limited to responding to regulator objections, contract and funding arrangements.
• Analytical and reporting skills.
• PC proficiency to include Microsoft Office Suite.
• Project management skills.
• Customer service experience and acumen.
• Leadership skills.
• Verbal and written communications skills to manage staff and operations, build relationships across the organization and with external key stakeholders, build consensus and issue resolution.

Nice To Haves

• JD degree or 4 years’ experience in a leadership role with independent decision-making.
• Knowledge of external adjudication processes.
• Knowledge of large or national account contract specifications and processing systems.
• Knowledge of corporate marketing practices, health insurance product lines and Par Plan operations.

Responsibilities

• Manage the unit responsible for the production of customer-specific documents for new/existing business in accordance with corporate guidelines, underwriting policy, benefit specifications, and statutory requirements.
• Manage the performance, overall quality and resource allocation to support all product lines, including key sales support components of benefit selection through contract template delivery.
• Oversee the creation and maintenance of standard contract templates.
• Implement strategies, projects and initiatives.

Benefits

• health and wellness benefits
• 401(k) savings plan
• pension plan
• paid time off
• paid parental leave
• disability insurance
• supplemental life insurance
• employee assistance program
• paid holidays
• tuition reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Manager