Manager, Continuous Improvement (Mon - Fri)

McKesson • Commerce City, CO

17h • Onsite

About The Position

McKesson is seeking an experienced people leader for its Continuous Improvement team at the Commerce City distribution center. The role supervises a team of seven employees supporting operational excellence, training, onboarding, quality, compliance, and process improvement initiatives. The manager drives process consistency and continuous improvement through internal quality audits, standard operating processes, and best practices that support customer satisfaction, regulatory compliance, and company objectives.

A key focus is leading and continually improving new-hire onboarding and training, while implementing ongoing development and process-improvement initiatives for existing employees. The manager also oversees trainers, ensures applicable state licenses are accurate and current, and maintains facility readiness for regulatory and compliance audits. The position generally works Monday through Friday, starting at 4:00 a.m. and ending by 2:00 p.m.; some days may end earlier based on business needs. Weekend work is uncommon, but occasional weekend availability may be required.

The role receives general guidance and oversight from its manager but typically leads independently. Decisions affect the direct workgroup and may affect department goals and deadlines. The position communicates departmental goals and presents factual information about department goals, schedules, and program rollouts. It also supports customer relations issues and key negotiations within the Sales function, as applicable.

Requirements

• At least 9 years of professional experience.
• At least 1 year of supervisory and/or management experience.
• Demonstrated experience directly leading, coaching, and developing employees in an operational environment.
• Hands-on experience identifying process gaps, implementing improvements, and driving consistency through standardized processes.
• Experience developing, leading, or improving employee onboarding and ongoing training programs.
• Experience supporting internal audits, regulatory requirements, corrective actions, and audit readiness.
• Demonstrated ability to investigate operational or customer concerns, identify root causes, and implement sustainable corrective and preventive actions.

Nice To Haves

• Business analytics and change implementation experience.
• Excellent verbal and written communication skills.
• Lean or Six Sigma certification.

Responsibilities

• Lead and develop a team of seven employees supporting operational excellence, training, onboarding, quality, compliance, and process improvement.
• Drive continuous improvement and process consistency by conducting internal quality audits and establishing and improving standard operating processes.
• Lead and continually improve the new-hire onboarding and training program, and implement ongoing development and process-improvement initiatives for existing employees.
• Oversee trainers supporting new-hire onboarding and continuous training.
• Ensure applicable state licenses remain accurate and current and maintain facility readiness for regulatory and compliance audits.
• Investigate customer concerns to determine root causes and communicate findings, corrective actions, and preventative actions through Operational Excellence Reports and Corrective Action Reports.
• Present factual information related to department goals and schedules, including Temperature Monitoring, CIP Documentation, and Operational Excellence program rollouts.
• Support compliance with government requirements, including FDA and OSHA requirements, and McKesson safety, security, and regulatory assessments.
• Communicate departmental goals to the workgroup.
• Within the Sales function, support employees with customer relations issues and key negotiations.

Benefits

• Annual Manager Incentive Plan with a target incentive of 15% of annual base salary.
• Eligible to participate in the company's Long-Term Incentive program.
• Competitive compensation package; additional compensation such as an annual bonus or long-term incentive opportunities may be offered.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed