Manager, Conference Sales
About The Position
This remote position is based in the Greater Toronto Area and covers Tourism Whistler's conference sales territory across Ontario, Quebec, and Eastern Canada, excluding the Ottawa and Montreal markets. Regular travel throughout the sales territory is expected, along with periodic travel to Whistler for onboarding, team meetings, client site visits, and industry events. About Tourism Whistler We are the official marketing and sales organization for the resort of Whistler, British Columbia—also known as the best place in the world, if you ask us. As a not-for-profit, member-based organization, we are also the people behind the operations of the Whistler Conference Centre, Whistler Golf Club, Whistler Visitor Centre, and Whistler.com Central Reservations. We love where we live, and we bring that energy and passion to everything we do. We're a collaborative team that is committed to creating exceptional experiences for our visitors, members, partners, and one another. Guided by our values of Passion & Energy, Achievement, and Respect, we work together to showcase everything Whistler has to offer. Why This Opportunity? As Tourism Whistler's Conference Sales Manager, you'll represent a globally recognized resort, build lasting relationships with clients and industry partners, and play a key role in growing conference business for Whistler throughout your sales territory. This is an exciting opportunity for someone who enjoys building relationships, identifying new business opportunities, and adapting to an evolving marketplace. As market opportunities, partner priorities, and business needs evolve, so too may this role. We're looking for someone who embraces change, enjoys variety, and is excited to help shape the future of Tourism Whistler's conference sales efforts. Position Summary Reporting to the Director of Conference Sales, the Conference Sales Manager supports the fulfillment of Tourism Whistler’s goals and objectives through the proactive selling of new group business with prospective clients and the building of relationships with existing clients. The primary responsibility of this role is to generate room nights for the resort while expanding and strengthening Tourism Whistler's client base. Through exceptional communication, relationship-building, initiative, and a passion for the meetings and events industry, the Conference Sales Manager delivers outstanding service and creates memorable experiences for clients and partners.
Requirements
- Demonstrated leadership skills with the ability to collaborate effectively, build strong relationships, and positively represent Tourism Whistler with clients, members, industry partners, and colleagues.
- Minimum of three years' experience in a hotel, destination marketing organization (DMO), or related sales management role.
- Excellent communication, presentation, negotiation, and customer service skills.
- Proven success developing new business and achieving sales targets.
- Knowledge of the travel, tourism, and meetings industry.
- Self-motivated, highly organized, and able to work independently in a remote environment.
- Ability and willingness to travel regularly throughout the sales territory and periodically to Whistler for onboarding, team meetings, client familiarization tours (FAMs), site visits, and industry events.
Nice To Haves
- Experience selling a conference centre or meeting/event space.
- Strong knowledge of Whistler and Tourism Whistler's partners.
- Knowledge of Amadeus (formerly Delphi).
Responsibilities
- Act as a Tourism Whistler ambassador, living our purpose and vision with passion & energy, achievement and respect.
- Achieve established sales targets within allocated budgets.
- Proactively identify new sales opportunities by researching, qualifying, proposing, following up on, and closing group business.
- Conduct sales presentations and regular in-market visits with prospective clients, existing customers, travel partners, and industry contacts.
- Arrange and host in-market sales missions, client events, and familiarization tours in partnership with Tourism Whistler members and industry partners.
- Represent Tourism Whistler at trade shows, conferences, and industry events while following up on all sales opportunities generated.
- Build and maintain strong relationships with industry partners, including Destination Vancouver and Destination Canada, to leverage collaborative sales opportunities.
- Maintain an effective and accurate and up-to-date client and account database.
- Serve as a member liaison to build and maintain productive relationships with Tourism Whistler members and industry partners.
Benefits
- Remote flexibility: Work remotely while staying connected to a collaborative and supportive team.
- Work-life balance: A nine-day fortnight schedule, providing an extra day off every two weeks.
- Health & wellness: Comprehensive health benefits, Employee Assistance Program, and access to wellness resources, including Headspace.
- Meaningful work: Build relationships across Canada's meetings and events industry while helping bring conferences and events to Whistler.
- Sales incentive program
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
