Manager - Compliance; Workforce Planning

American ExpressPhoenix, AZ
$89,250 - $150,250Hybrid

About The Position

Global Financial Crimes Compliance (GFCC) is an organization within Global Risk & Compliance (GRC) and is responsible for leading the enterprise-wide Anti-Money Laundering, Sanctions, and Anti-Corruption compliance functions. This team has global responsibility for identifying, investigating, and reporting suspicious activity, including money laundering and terrorist financing, and provides broad analytical and operational support for the company’s enterprise-wide GFCC control framework. The GFCC Enablement organization drives strategic initiatives that strengthen operational excellence across the function by advancing workforce planning, business enablement, reporting, governance, and transformation capabilities. Through cross-functional collaboration, the team delivers the processes, insights, and tools that enable GFCC to effectively meet evolving business priorities and regulatory expectations. The Workforce Planning team within GFCC Enablement is responsible for workforce forecasting, capacity planning, operational reporting, and resource planning that support informed business decisions and operational effectiveness. The team partners closely with Operations, Analytics, Technology, and business leaders to deliver data-driven insights, optimize resource utilization, and support strategic initiatives that enhance operational performance across the organization.

Requirements

  • Partner closely with Operations, Analytics, Technology, and business leaders to deliver data-driven insights, optimize resource utilization, and support strategic initiatives that enhance operational performance across the organization.

Responsibilities

  • Workforce forecasting
  • Capacity planning
  • Operational reporting
  • Resource planning

Benefits

  • Competitive base salaries
  • Bonus incentives
  • 6% Company Match on retirement savings plan
  • Free financial coaching and financial well-being support
  • Comprehensive medical, dental, vision, life insurance, and disability benefits
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
  • Free and confidential counseling support through our Healthy Minds program
  • Career development and training opportunities
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