Manager, Compliance Privacy Advisor

Capital One•McLean, VA
•$151,900 - $189,200•Hybrid

About The Position

Capital One’s Privacy Compliance team is seeking a Manager, Compliance Privacy Advisor to help mitigate privacy risks at a technology-focused financial institution. The role performs key second-line-of-defense privacy compliance activities and helps manage international privacy risk across the Global Payment Network’s operations in APAC, EMEA, and the Americas, under applicable regional, federal, state, and international privacy laws and regulations. The Manager applies risk, process management, and analytical skills to advance privacy risk objectives for Compliance and impacted business lines. The position calls for a motivated, forward-thinking self-starter who can work autonomously across global time zones and jurisdictions, adapt quickly, use technology effectively, solve problems, and learn continuously. This is a hybrid position, subject to Capital One’s hybrid policy and required on-site presence at the designated office. Travel to Capital One locations may be necessary. The role does not include new applicant employment authorization sponsorship or other immigration-related support. It offers a location-dependent salary range, performance-based incentive compensation eligibility, and access to Capital One’s benefits program, subject to eligibility. Applications are expected to be accepted for at least five business days.

Requirements

  • Bachelor’s degree or military experience.
  • At least 3 years of experience in privacy, compliance, legal, risk management, or audit.
  • Ability to work autonomously across global time zones and jurisdictions.
  • Ability to support and work across business lines and functions, including with senior management.
  • Ability to navigate ambiguous, multi-jurisdictional regulatory environments and execute an international privacy agenda.
  • Teamwork skills and ability to build and leverage a high-performing team.
  • Highly developed interpersonal, presentation, written, and oral communication skills, along with strategic influencing and negotiation skills.
  • Strong judgment, integrity, and discretion in handling sensitive issues.
  • Ability to challenge first-line risk taking, risk assessments, and risk mitigation efforts effectively.
  • Ability to thrive in a highly regulated, fast-paced, entrepreneurial, and dynamic environment.
  • Strong project management, process management, and organizational skills.
  • Collaborative, energetic, solution-oriented, and innovative leadership style.
  • Ability to balance independent work with appropriate escalation and interaction with senior leadership.
  • Willingness to collaborate with associates across functions, departments, and job levels, inside and outside Compliance.
  • Understanding of regulatory and audit requirements and the three lines of defense risk management framework.

Nice To Haves

  • Master’s degree or Juris Doctor degree.
  • 6 or more years of experience in privacy compliance, legal, risk management, or audit supporting APAC, EMEA, or the Americas.
  • CIPP certifications such as CIPP/E, CIPP/A, or CIPP/US; CIPM; FIP; CRCM; or AIGP.

Responsibilities

  • Monitor privacy trends, including new domestic and international privacy laws and emerging privacy risks.
  • Maintain subject matter expertise in applicable privacy laws, regulations, and frameworks, including FCRA, FACTA, TCPA, TSR, CAN-SPAM, GLBA, PIPEDA, UK DPA, GDPR, CCPA, CA SB1, and COPPA, as well as relevant frameworks and rules in EMEA, APAC, and the Americas.
  • Provide second-line advisory, credible challenge, and data governance support for global product expansion, cross-border data flows, and international network activities.
  • Advise and effectively challenge business initiatives and changes regarding privacy risks, supporting business lines through interactions and forums.
  • Consult with legal counsel and other subject matter experts on privacy compliance matters as needed.
  • Map international legal, jurisdictional, and regulatory requirements to global business processes.
  • Advise business lines on applying privacy requirements, developing controls and monitoring, remediating compliance breakdowns, and addressing changes in law or regulation.
  • Engage with compliance testing and other department teams to advise on privacy compliance matters.
  • Review privacy-related complaints from business lines and guide remediation, escalating or consulting with subject matter experts when necessary.
  • Prepare and participate in reporting on privacy compliance activities.
  • Travel to Capital One locations as necessary.

Benefits

  • Comprehensive health, financial, and other benefits supporting total well-being.
  • Eligibility for performance-based incentive compensation, which may include cash bonuses and/or long-term incentives.
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