Manager, Compliance Operations
About The Position
UKG's Compliance Operations team enables the company to scale responsibly by embedding compliance into how we design, build, and deliver products and services. We partner across Legal, Risk, Compliance, Product, Engineering, Customer Experience, and other business functions to translate regulatory requirements into practical, technology-enabled solutions. As UKG continues to evolve its compliance capabilities, we are investing in modern operating models, workflow automation, and AI-enabled solutions that reduce manual effort while strengthening governance and accountability across the enterprise. We are seeking a Manager, Compliance Operations to lead a team responsible for modernizing and scaling UKG's compliance operating model. This leader will oversee a team of Compliance Operations Analysts focused on transforming complex compliance requirements into efficient, repeatable, and technology-driven business processes. The role combines people leadership, program management, process design, and operational innovation to help embed compliance into business and product workflows at scale. The ideal candidate brings a strong foundation in compliance, privacy, governance, risk management, or legal operations, along with experience leveraging automation, workflow technologies, and AI-enabled capabilities to improve operational effectiveness.
Requirements
- 8+ years of experience in compliance operations, privacy operations, AI, governance, risk management, legal operations, program management, or a related field.
- 5+ years of experience leading and developing teams in software, SaaS, technology, or highly regulated industries.
- Experience leading complex cross-functional initiatives and influencing stakeholders across multiple business functions.
Nice To Haves
- Bachelor's degree or equivalent experience.
- Experience leveraging AI-enabled solutions to improve operational efficiency while maintaining appropriate governance controls
- Strong communication, organizational, and analytical skills.
- Professional certifications such as CIPP, CIPM, CIPT, CRISC, PMP, or similar credentials.
Responsibilities
- Lead, mentor, and develop a team of compliance operations professionals.
- Build a culture of accountability, innovation, continuous improvement, and operational excellence.
- Develop team capabilities in compliance operations, process optimization, automation, responsible AI usage, and cross-functional collaboration.
- Establish clear objectives, performance measures, and development opportunities for team members.
- Translate complex legal, regulatory, and policy requirements into practical operational solutions that support business objectives.
- Lead the day-to-day operation and design and implement technology-enabled workflows to improve the compliance programs supporting privacy, AI governance, product compliance, regulatory obligations, and enterprise risk management initiatives.
- Develop scalable operational frameworks that enable consistent application of compliance requirements across the organization and reduce dependence on manual processes.
- Identify opportunities to leverage automation, analytics, and AI-enabled capabilities to scale compliance operations.
- Define and monitor key performance indicators (KPIs) and support audits, assessments, certifications, and regulatory initiatives through streamlined operational processes and reporting.
- Promote a "compliance by design" mindset that integrates governance and risk management into existing workflows and decision-making processes.
Benefits
- flexibility that’s real
- benefits you can count on
- performance-based bonus plan
- restricted stock unit awards
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
Associate degree
