Manager, Compliance Advisory | Enterprise Services

Capital One • McLean, VA

2d • Hybrid

About The Position

Capital One is hiring a Manager, Compliance Advisory to provide compliance advisory support to its Enterprise Services line of business as part of the centralized Compliance organization within the Second Line of Defense. The role has a particular focus on consumer and data compliance and supports the continuous improvement of the compliance management program across an evolving business and geographic footprint. Coverage may include Enterprise Data teams such as Customer Identity and Core, Pipelines and External Data, Analysis, Data Consumption, and Integrations, and Governance, Privacy and Experiences.

The position provides practical, clear, solution-oriented, and customer-focused guidance to business partners. The successful candidate keeps current on relevant compliance laws and practices, identifies emerging risks, and works closely with stakeholders to support business objectives while maintaining appropriate risk and compliance standards. This is a hybrid role requiring adherence to Capital One’s hybrid policy for on-site presence at the designated office. The role is eligible for performance-based incentive compensation, which may include cash bonuses and/or long-term incentives.

Requirements

• Bachelor’s degree or military experience.
• At least 1 year of experience in data management.
• At least 3 years of experience working in compliance, risk management, regulatory policy, or legal.
• Detailed knowledge of legal, regulatory, policy, and compliance requirements and their domestic and international applicability.
• Ability to build trust and relationships through teamwork and collaboration.
• Effective written, verbal, and meeting communication skills.
• Professional judgment and comfort representing dissenting opinions and challenging senior leaders when needed.

Nice To Haves

• Advanced degree, such as a Master’s degree or Juris Doctor.
• Certifications such as Certified Regulatory Compliance Manager (CRCM), Certified Information Privacy Professional (CIPP), Project Management Professional (PMP), or Certified Data Management Professional (CDMP).
• At least 3 years of experience in data management.
• At least 6 years of experience in compliance, legal, regulatory policy, or risk management within a Financial Technology, Financial Services, Management Consulting, or Technology organization.
• Experience supporting and advising enterprise-wide technology platforms.
• Track record of partnering with cross-functional colleagues to drive complex project management.
• Strategic and innovative thinking with a record of delivering results.
• Ability to communicate, collaborate, and manage relationships with internal and external stakeholders at various levels in a highly matrixed organization.
• Creativity, resourcefulness, problem-solving ability, comfort with ambiguity, and strong interpersonal skills.
• Ability to prioritize competing needs, advocate for a course of action, and pursue it consistently while remaining flexible and responsive.
• Excellent verbal, written, and presentation skills.

Responsibilities

• Stay current on compliance laws, practices, and issues affecting the business, especially consumer and data compliance disciplines.
• Serve as a trusted advisor to lines of business to identify, document, and mitigate compliance risks.
• Develop innovative approaches with stakeholders that maintain risk and compliance standards while enabling business growth and success amid changing regulatory demands.
• Coordinate across Business, Risk, Legal, and Compliance teams to meet Compliance Management Program requirements.
• Assess process breakdowns for regulatory impact.
• Perform compliance risk assessments and document results for senior management reporting.
• Review business risk compliance monitoring results and periodically validate the reliability of monitoring processes and methods.
• Represent Compliance on project teams by providing expertise, advocacy, and role-model leadership.
• Build relationships and communicate effectively with stakeholders at all levels, including representing dissenting opinions and challenging as appropriate.

Benefits

• Comprehensive, competitive, and inclusive health, financial, and other benefits supporting total well-being; eligibility varies by employment status and management level.
• Performance-based incentive compensation, which may include cash bonuses and/or long-term incentives.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager