Manager, Compliance Advisory | Enterprise Services
About The Position
Capital One is hiring a Manager, Compliance Advisory within its centralized Compliance organization, part of the 2nd Line of Defense. The role provides compliance advisory support to the 1st Line Enterprise Services line of business, with a particular focus on consumer and data compliance, and drives continuous improvement of the compliance management program across evolving business and geographic areas. Coverage may include Enterprise Data teams such as Customer Identity and Core (CIC), Pipelines and External Data (PXD), Analysis, Data Consumption, and Integrations (ADCI), and Governance, Privacy and Experiences (GPS). The role calls for clear, practical, solution-oriented and customer-focused compliance guidance. The successful candidate will be proactive and entrepreneurial, anticipating emerging risks and integrating effectively with existing and developing business lines. The position is designated hybrid, with on-site presence required under Capital One’s hybrid policy at the designated office location.
Requirements
- Bachelor’s degree or military experience.
- At least 1 year of experience in data management.
- At least 3 years of experience working in compliance, risk management, regulatory policy, or legal.
- Detailed knowledge of legal, regulatory, policy, and compliance requirements and their domestic and international applicability.
- Ability to build trust and relationships through teamwork and collaboration.
- Ability to develop and manage relationships, influence others, and work effectively with people at all levels.
- Effective written, verbal, and meeting communication skills.
- Comfort representing dissenting opinions with senior leaders and using professional judgment to challenge when needed.
Nice To Haves
- Advanced degree, such as a Master’s degree or Juris Doctor.
- Certifications such as Certified Regulatory Compliance Manager (CRCM), Certified Information Privacy Professional (CIPP), Project Management Professional (PMP), or Certified Data Management Professional (CDMP).
- 3 or more years of experience in data management.
- 6 or more years of experience in compliance, legal, regulatory policy, or risk management within a Financial Technology, Financial Services, Management Consulting, or Technology organization.
- Experience supporting and advising enterprise-wide technology platforms.
- Proven track record partnering with cross-functional colleagues to drive complex project management.
- Strategic and innovative thinking, with a proven record of delivering results.
- Ability to communicate, collaborate, and manage relationships with internal and external stakeholders at various levels in a highly matrixed organization.
- Team-oriented approach, creativity, resourcefulness, problem-solving ability, comfort with ambiguity, and strong interpersonal skills.
- Ability to prioritize competing needs, advocate for a course of action, pursue it consistently, and remain flexible and responsive to changing situations.
- Excellent verbal, written, and presentation skills.
Responsibilities
- Stay current on relevant compliance laws, practices, and issues affecting the business, particularly consumer regulations and data disciplines.
- Serve as a trusted advisor to business lines to identify, document, and mitigate compliance risks.
- Develop innovative compliance approaches with stakeholders that maintain risk and compliance standards while enabling business growth, profitability, and competitive success amid changing regulatory demands.
- Coordinate across Business, Risk, Legal, and Compliance teams to meet Compliance Management Program requirements.
- Assess process breakdowns for regulatory impact.
- Perform compliance risk assessments and document results for senior management reporting.
- Review business risk compliance monitoring results and periodically validate the reliability of monitoring processes and methods.
- Represent Compliance on project teams by providing expertise, advocacy, and role-model leadership.
Benefits
- Comprehensive, competitive, and inclusive health, financial, and other benefits that support total well-being.
- Eligibility for performance-based incentive compensation, which may include cash bonuses and/or long-term incentives.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
