Manager: Community Services (Temporary FT Contract, 18 months)

Ottawa Humane Society•Ottawa, ON

2d•Onsite

About The Position

The Manager: Community Services is responsible for developing, implementing and managing the operation of OHS community programs and services.

Requirements

Post-secondary school degree or diploma in a related field
A minimum of 2 years’ experience in program development, implementation and evaluation
A minimum of 2 years’ staff supervisory experience
Proficiency in Microsoft Office Suite
Full professional proficiency in spoken and written English is required
Valid driver’s license
Ability to work around all species of animals safely

Responsibilities

Develop, implement, manage, monitor, and evaluate all aspects of OHS community programs and services
Oversee day to day operations of OHS community programs and services
Determine short- and long-term tactics and strategies to achieve department and organizational strategic goals
Be aware and make use of community resources
Develop and maintain excellent community partnerships
Develop and implement OHS marketing and promotional plans in collaboration with the communications department
Prepare and deliver written and verbal presentations including media appearances
Develop, implement, evaluate and ensure adherence to standard operating procedures within assigned functional areas
Manage and coordinate department resources
Drive community vehicles as required to and from program locations
Develop, manage, and ensure adherence to department program budgets
Provide advice and assistance to other managers, directors, CEO, and OHS Board and committees as required
Be thoroughly familiar with and ensure adherence to pertinent legislation, regulations, contracts, guidelines, OHS mission, policies, procedures, plans and collective agreement
Maintain a comprehensive knowledge of best practices and trends in social, environmental and cultural issues relating to animal care and welfare and shelter best practices
Produce and maintain accurate reports, records, and files
Manage department administrative files and human resources documents and files
Participate in supervision, evaluation, training, and other meetings as required
Provide training, orientation and supervision for student, volunteer, and work placements as required
Lead and manage department staff including orientation, training, performance management, and daily supervision
Hire, fire and discipline staff in consultation with the Director: Outreach and Community Services and Manager: Human Resources
Be familiar with and ensure compliance with all health and safety policies and procedures
Participate in the identification and evaluation of OHS program goals and objectives
Participate in professional development opportunities
Participate in public relations and promotional activities as required
May be require to assume some responsibilities of Director: Outreach and Community Services