Manager, Community Relations (Pacific)

TD Bank

12d•Remote

About The Position

TD has long supported the communities where we live and work through our corporate citizenship. Through TD’s social impact work, we bring together philanthropy, people, and business to help communities thrive. The Philanthropy team (Canada) invests in non-profit organizations, initiatives, and partnerships designed to deliver measurable outcomes, strengthen relationships with communities, and advance TD’s broader purpose, brand, and commitments. Job Overview The Manager, Community Relations (Pacific) will play a key role in advancing TD’s social impact work by managing a portfolio of community giving partnerships across the Pacific region. Reporting to the Senior Manager, Philanthropy, this senior independent contributor role will shape how TD partners with the non-profit sector to create measurable social change, while supporting business alignment, TD colleague engagement, and storytelling. The successful candidate will be a strategic relationship manager, thoughtful advisor, and strong executor who can work across external and internal stakeholders, senior leaders, and cross-functional teams to bring TD’s social impact priorities to life. This role requires strong business acumen, sound judgment, knowledge of corporate donations/sponsorships and the Canadian non-profit sector, a demonstrated commitment to diversity and inclusion, and the ability to lead and manage complex work in a dynamic, high-visibility environment.

Requirements

University degree and/or equivalent relevant experience.
7+ years of experience in one or more of the following areas: community investment, philanthropy, stakeholder engagement, partnership development, community relations, public affairs, social impact, sustainability, corporate responsibility, government relations, or the non-profit sector.
Strong understanding of corporate donations, sponsorships, community investment, and the Canadian non-profit landscape.
Experience working in a large, matrixed organization or financial institution.
Experience managing highly visible partnerships or projects with multiple internal and external stakeholders.
Strong strategic thinking, business acumen, and ability to connect social impact work with TD's enterprise priorities.
Excellent relationship management skills, with the ability to anticipate needs and build trust with community partners, executives, business stakeholders, and cross-functional teams.
Effective communicator with strong written, verbal, presentation, and executive-ready briefing skills.
Strong judgment, discretion, and ability to manage sensitive and confidential conversations diplomatically, including with partners that may not be eligible for funding.
Ability to operate with a high degree of proactive ownership.
Strong project management and organizational skills, with the ability to manage multiple priorities in a dynamic environment.
Ability to analyze proposals, synthesize insights, assess risk and alignment, and make clear recommendations.
Ability to navigate changing work priorities, ambiguity, and complexity with confidence, applying sound judgement to situations where there is no clear precedent or established process.
Demonstrated commitment to diversity, inclusion, and working respectfully with diverse communities.
Ability to balance business and community objectives and identify opportunities that create value for all.
Experience using all Microsoft Office tools and comfort using Copilot and AI tools for day-to-day work.

Nice To Haves

Knowledge of sustainability, impact measurement, and community development trends is considered an asset.
Experience with granting, workflow, or community investment platforms is considered an asset.

Responsibilities

Serve as a core member of the TD Social Impact team, contributing to the development, prioritization, and execution of strategic initiatives that shape the Bank's community giving portfolio.
Lead end-to-end management of a regional portfolio of community partnerships, ensuring strong alignment with TD’s social impact priorities, business objectives, and community commitments.
Identify emerging regional trends, community needs, and partnership opportunities that can strengthen TD’s approach and inform forward-looking priorities.
Assess and recommend high-potential community giving opportunities using evidence-based analysis, due diligence, and strong judgment.
Design and manage multi-year partnerships that deliver measurable community outcomes, support non-profit partner sustainability, and create value for TD, TD colleagues, and communities.
Develop and manage relationships with a wide range of external community partners, including non-profit and community-based organizations across Pacific region.
Act as the primary relationship lead and strategic advisor for assigned partners, ensuring a consistent, high-quality experience throughout the partnership lifecycle.
Review funding proposals and partnership opportunities to ensure programs are strategically sound, measurable, and aligned with TD’s social impact priorities.
Prepare recommendations, briefing materials, and proposals to support internal decision-making, including review by executives and governance committees.
Represent TD at regional community events and activities and help prepare executives to represent TD, where necessary.
Build strong relationships across TD business lines to identify opportunities to align community partnerships with broader enterprise priorities.
Act as a subject matter expert within TD, providing advice on community giving opportunities, partnerships, and social impact outcomes.
Work collaboratively with regional TD teams, business stakeholders, colleague engagement partners, and internal advisory groups to strengthen social impact integration and reach.
Identify opportunities to connect community partnerships to TD business priorities, colleague engagement, and regional market needs.
Support the design and execution of high-impact activation opportunities that bring community partnerships to life.
Identify creative and scalable ways to deepen engagement, including events, volunteer initiatives, digital campaigns, storytelling moments, executive participation, and partnership integrations.
Work with Marketing, Communications, regional teams, and external partners to develop communications strategies that elevate the visibility of TD’s community giving.
Support internal and external storytelling by identifying strong impact stories, community partner outcomes, and opportunities to demonstrate the value of TD’s social impact work.
Oversee operational execution for the portfolio, including approvals, contracting, budgeting, reporting, and stewardship processes.
Support effective and efficient administration of the community giving budget, including tracking, controls, and documentation.
Work with Sustainability Reporting, Impact Measurement, and internal governance teams to ensure accurate and consistent reporting on community partnership activities and outcomes.
Contribute to the development and continuous improvement of policies, procedures, tools, and processes that support strong governance, compliance, and operational excellence.
Consider TD’s risk appetite and risk culture in day-to-day activities and decisions and maintain strong adherence to operational, compliance, conduct, and reputational expectations.
Contribute to a results-oriented, inclusive, and collaborative team culture that values comradery and humour.
Help strengthen team effectiveness by supporting peers and associates in identifying how to simplify processes, improve decision-making, and enhance operational efficiency.