Manager, Community Relations and Social Responsibility

APM TerminalsElizabeth, NJ
Onsite

About The Position

APM Terminals is a global leader in port and terminal operations, enabling global trade and driving sustainable growth. The company fosters a dynamic learning and training culture, empowering employees to excel and advance their careers. This role offers the opportunity to shape and lead the terminal’s community relations and social investment strategy, with direct visibility to senior leadership. The position involves exposure to a broad stakeholder network and opportunities to contribute to sustainability, employee engagement, reputation management, and community impact initiatives. It is a highly collaborative role partnering across various departments and external stakeholders.

Requirements

  • Continuous improvement mindset: someone who brings a thoughtful improvement mindset, curious about how work gets done and motivated to make meaningful, sustainable improvements over time.
  • Bachelor’s degree in Communications, Public Relations, Business, Community Engagement, Marketing, or a related field.
  • 5–10+ years of progressive experience in community relations, social investment, corporate social responsibility, nonprofit leadership, government relations, or stakeholder engagement.
  • Strong understanding of grant management, social investment governance, community investment programs, and compliance requirements, including grant reporting standards.
  • Demonstrated experience managing budgets, evaluating sponsorship opportunities, and measuring program effectiveness and return on investment.
  • Excellent communication, presentation, writing, stakeholder management, and relationship-building skills across diverse audiences.
  • Strong analytical, project management, and problem-solving capabilities, with the ability to manage multiple complex initiatives simultaneously.
  • Ability to develop stakeholder narratives and partner effectively with Communications and Marketing teams to support reputation and engagement objectives.
  • Valid New Jersey driver’s license and ability to travel as required.
  • Applicants must be authorized to work for any employer in the U.S.

Responsibilities

  • Develop and execute a long-term Community Relations & Social Investment strategy aligned with business objectives, stakeholder priorities, sustainability commitments, and company values.
  • Build, strengthen, and manage relationships with local government officials, the Port Authority, community leaders, nonprofit organizations, chambers of commerce, and civic partners.
  • Lead the planning, governance, and administration of social investment programs, charitable giving, grants, sponsorships, and community investment initiatives.
  • Manage local stakeholder engagement activities, maintain stakeholder intelligence, and identify emerging issues, opportunities, and community priorities.
  • Monitor and evaluate community impact, sponsorship effectiveness, budget utilization, and program outcomes through KPIs, dashboards, and reporting frameworks.
  • Collaborate with Communications and Marketing teams to support community storytelling, social media engagement, digital content strategies, and reputation management efforts.
  • Coordinate employee volunteer programs, internal engagement campaigns, and community outreach initiatives that strengthen employee involvement and organizational culture.

Benefits

  • dynamic learning and training culture
  • opportunity to develop their skills and advance their careers
  • diverse, multinational workplace
  • operational insights directly influence how we work
  • Opportunity to shape and lead the terminal’s community relations and social investment strategy with direct visibility to senior leadership
  • Exposure to a broad stakeholder network, including government agencies, industry associations, nonprofit organizations, and community leaders
  • Opportunities to contribute to sustainability, employee engagement, reputation management, and community impact initiatives
  • A highly collaborative role partnering across Operations, HR, Commercial, Finance, Sustainability, Communications, and external stakeholders
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