Manager- Community Health
About The Position
Reporting to the Director of Discharge Planning, the Manager leads and supports a multidisciplinary team that includes Community Health Workers, Peer Recovery Specialists, Community Liaisons, Homeless Outreach Specialists, and Medical Respite Program staff. In collaboration with the Director, the Manager provides operational leadership for the department and works with hospital leadership and community partners to advance system-wide initiatives, optimize patient flow, and improve the patient experience. The role guides staff in delivering coordinated care and case management to patients with complex medical and psychosocial needs during hospitalization and transition to community-based care. It supports organizational goals to reduce readmissions, improve health outcomes, and connect vulnerable populations with healthcare, housing, and social support resources. The Manager recruits, hires, orients, evaluates, and counsels staff; coordinates assignments and coverage; monitors caseloads and accountability; and ensures departmental policies and procedures meet regulatory requirements. The role applies clinical expertise in areas such as chronic and complex illness, trauma-informed care, substance abuse, mental health, and homeless services. It supports staff development, program planning and evaluation, budgeting, resource management, committees, projects, and quality assurance, and provides direct clinical services as needed. The position is based in a general hospital environment, with occasional stressful conditions associated with patient care, as well as community and home visits to support staff. The Manager must be able to make rounds through patient-care areas, walk or use another mobile means, and lift or carry up to 10 pounds. A valid driver’s license, current vehicle registration, and insurance are required.
Requirements
- Master’s degree in Social Work from an accredited school of Social Work, or equivalent.
- Current Rhode Island Board of Social Work Licensure license at the Licensed Independent Clinical Social Work (L.I.C.S.W.) level, or equivalent.
- Three to five years of clinical experience in a health or mental health setting, with emphasis on populations served in the assigned areas.
- Strong management and leadership skills.
- Advanced clinical expertise necessary to supervise a multidisciplinary staff.
- Ability to oversee departmental activities, supervise subordinate staff, and ensure policies and procedures are maintained.
- Valid driver’s license, current vehicle registration, and insurance.
- Ability to make hospital rounds by walking or another mobile means.
- Ability to lift and/or carry up to 10 pounds.
Nice To Haves
- Community Health Worker Certification, or equivalent.
- Experience in administration and supervision.
- Experience in community outreach, community health work, health education, homeless services, mental health, and substance use services.
Responsibilities
- Recruit, hire, orient, evaluate, and counsel departmental staff.
- Coordinate staff work assignments based on current patient needs and available resources.
- Assist with integrating staff into hospital, clinic, and community settings, including the Emergency Room, outpatient clinics, and off-site Medical Respite locations.
- Monitor staff caseloads and accountability for departmental and organizational requirements, and ensure coverage across areas of responsibility.
- Ensure policies and procedures meet regulatory requirements and are routinely maintained.
- Apply clinical expertise in chronic and complex illness, trauma-informed care, substance abuse, mental health, and homeless services.
- Promote staff growth in patient-centered care, education, and cross-organizational care.
- Assist the Director with identifying and developing program needs; compile and analyze performance and outcome data.
- Participate in developing the operational budget, analyze and explain budget variances, and ensure cost-effective use of resources, including staff and equipment.
- Participate in departmental studies, hospital-wide committees and projects, and quality assurance activities.
- Maintain and enhance professional expertise through appropriate educational activities.
- Provide direct clinical services as necessary.
- Perform other duties as assigned.
- Conduct community and home visits to support staff and make rounds through patient-care areas.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
