Community Health Advocate - Community Health (Days)

Tanner Health • Carrollton, GA

1d

About The Position

As a member of the TMG Quality and Training department, the Community Health Advocate helps ensure patients receive necessary preventative care services. The role works under the direct supervision of department management and TMG leadership, and coordinates with data abstractors and Trainers to ensure Care Gaps are closed. Key functions include using the EMR and payer portals to identify Care Gaps, scheduling patients for services, and submitting the documentation needed to close those gaps.

Requirements

• Associate degree or two years of college coursework.
• Three years of related experience.
• Working knowledge of specialized practices, equipment, and procedures.
• Strong organization and time-management skills.
• Attention to detail and ability to work independently.
• Strong customer service skills.
• Ability to read and write legibly.
• Proficiency with computer equipment and software such as Word and Excel, and basic computer skills.
• Pleasant, professional demeanor when dealing with the public about stressful and sensitive issues.
• Ability to maintain confidentiality of information.
• At least one year of previous clerical experience.

Nice To Haves

• Knowledge of medical terminology.
• Knowledge of electronic medical records.

Responsibilities

• Use the EMR and payer portals to identify Care Gaps.
• Schedule patients for services.
• Submit necessary documentation to close Care Gaps.
• Coordinate with data abstractors and Trainers to help ensure Care Gaps are closed.

What This Job Offers

• Job Type: Full-time
• Education Level: Associate degree