Manager Community Health Improvement

Yale New Haven Health•New London, CT

About The Position

The Manager, Community Health provides leadership for the Hospital community health function both internally and externally through community health and health equity initiatives across the Hospital region and/or Health System to support the System goals of improving health equity for all Hospital communities. The manager assesses community health needs in the community to collaboratively develop and implement community facing programs with internal and external partners. Additionally, the Manager convenes and leads the regional collective impact partnership, oversees the Community Health Needs Assessments (CHNA) and Community Health Improvement Plans (CHIP), and is an active member of the Office of Health Equity and Community Impact team supporting department initiatives and projects with community health expertise.

Requirements

Broad based knowledge of healthcare operations.
A minimum of 5+ years of experience developing, implementing, and overseeing outcomes of community health needs assessments, community health improvement plans and community-based programs required.
Demonstrated ability to work in a team-oriented, highly iterative, and collaborative environment.
Demonstrated ability to establish effective interpersonal relationships with a broad range of internal and external constituents.
Highly developed presentation and written skills including the ability to interact with a broad range of constituents including hospital executive leadership teams, board members, media, and the general public.
Demonstrated ability to collaborate and lead projects across teams.
Possess strong computer skills including proficiency in Microsoft Office Suite.

Nice To Haves

Master's degree in public health, business, public administration, health policy, or healthcare management preferred.
Demonstrated continuing education in the fields of community health and health equity.
A minimum of 5+ years of successful community engagement related work experience with community partnerships, community-based organizations and/or governmental agencies preferred.
Experience with grant writing preferred.
Experience with healthcare research preferred.
Possesses a strong social justice perspective and demonstrated understanding of community health, health inequities, and social/structural drivers of health that impact marginalized communities.
Commitment to Diversity, Equity and Inclusion in all aspects of work life and a commitment to reducing racial and economic disparities in access to and quality of health care.
Comfortability working in a highly matrixed environment.
Ability to work collaboratively with diverse community and other stakeholder groups.
Demonstrated ability to foster cooperation, communication and consensus among groups and teams as well as lead, influence, coach, and guide others to help them achieve desired results.
Ability to understand, compile and disseminate information on community health/well-being and programs/initiatives.
Experienced with websites, social media and developing/implementing communication plans.

Responsibilities

Serves as an ambassador for Hospital in the Hospital region.
Leads the community health work for Hospital.
Identifies community needs and develops strategies to improve community health and health equity.
Partners with Hospital leadership and departments on community health projects.
Develops relationships with local organizations.
Pursues opportunities with community partners on programs and initiatives.
Provides oversight for community-based projects.
Supports grant writing opportunities for the region and grant program implementation.
Coordinates collaboration between local organizations and Hospital departments.
Stewards and engages community partners on SDoH efforts and other community impact initiatives.
Manages the Community Health Needs Assessment (CHNA) and Community Health Improvement Plan (CHIP) process for Hospital.
Leads the Community Health Needs Assessment internal stakeholder group.
Oversees tracking of CHIP progress for Hospital.
Provides metrics for community health improvement established in Hospital CHNA/CHIP.
Conducts the CHNA and CHIP in coordination with the system CHNA/CHIP process.
Participates as an active member of the system community health team in the development and implementation of the system CHNA/CHIP process.
Convenes and leads the collective impact partnership affiliated with Hospital.
Manages the collective impact partnership steering committee, taskforces and other committees.
Coordinates CHNA and CHIP development for the collective impact partnership.
Oversees CHIP tracking and reporting of partnership accomplishments.
Provides information and serves as a resource for Hospital on community health and health equity.
Develops metrics and reporting to track performance of community health programs and initiatives when functioning as the lead or co-lead on programs and initiatives.
Provides information to support Certificate of Need development or conditions.
Provides education and community related data to Hospital departments.
Tracks national and state best practices to propose new evidence-based strategies.
Stays current on national, state and local trends.
Develops state required reports.
Collaborates with Marketing to develop annual communication plan including updated website information.
Provides data driven presentations to Hospital leadership on community health impact.
Participates as a member of the Office of Health Equity and Community Impact community health team.
Involved in system community health planning, programs and initiatives.
Functions as active member of system community health team.
Leads system work groups or projects as needed.
Participates in Connecticut Hospital Association community health initiatives and committees.
Manages Hospital community health staff as well as Hospital and/or Health System interns.
Assists, coordinates and manages special projects as requested.