Manager, Communications

JLL•Chicago, CO

1d•$90,000 - $110,000•Onsite

About The Position

JLL is a leading global commercial real estate and investment management company, a Fortune 500 company with annual revenue of $20.8 billion and over 111,000 employees in over 80 countries. The company helps clients buy, build, occupy, manage, and invest in various commercial, industrial, hotel, residential, and retail properties. JLL's Real Estate Management Services (REMS) business line partners with organizations to create human-centric, resilient, and responsible environments, providing integrated services like Workplace Management, Project Management, Property Management, and Portfolio Services through technology-enabled solutions. The Manager, Communications role is within the REMS Technology Group. This position involves leading the planning and execution of employee and executive communications for REMS Technology. The successful candidate will manage engaging, informative, and inspiring employee communications that reinforce global strategy, support employee engagement and retention, and enable successful change management and transformation by embedding the technology narrative in REMS audience channels. The role requires understanding the REMS business and culture, influencing leaders by integrating REMS Technology strategy, and potentially partnering on external communications and social media to strengthen technology market presence. The individual will translate key messages and business challenges into clear messaging, guide the REMS Technology leadership team, and collaborate with communications colleagues to promote technology offerings across the firm, championing JLL’s brand, purpose, culture, and values.

Requirements

5+ years of experience in communications with a track record of successfully delivering communications strategies and campaigns.
University Degree (English, Journalism, Communications, Public Relations or related field preferred)
Background working in a global, matrixed organization, with preference to technology companies
Experience managing multiple communications channels and reaching global audiences.
A curious and creative thinker with demonstrated success in translating broad concepts and ideas into clear, multi-channel communications.
Excellent written, digital and verbal communication skills; ability to bring disparate audiences together around an inspiring story and compelling messages.
Good stakeholder management skills and the ability to navigate a fast-paced global organization and promote priorities of multiple senior leaders concurrently.
Collaborative individual who works well in a team environment.
Understanding of, and commitment to, client service and our strong focus on technology
Candidates must be authorized to work in the United States without sponsorship.

Nice To Haves

University Degree (English, Journalism, Communications, Public Relations or related field preferred)
Background working in a global, matrixed organization, with preference to technology companies
Previous experience in technology related industries preferred

Responsibilities

Develop and execute successful employee and executive communication strategies and programs that align to business mission and goals, with clear measurement and objectives
Understand and clearly articulate our technology goals and objectives in relation to the business’ mission, values and strategic direction in all communications
Develop robust communication plans that include digital, on-demand and multi-channel execution; introduce and implement new ideas and best practices to ensure channels and content stay relevant and approachable
Possess the ability to influence stakeholders and decision-makers and earn their support
Support the technology leaders in developing internal and external messaging to launch new products and existing product enhancements
Work closely with executives to prepare speeches, scripts and presentations for main stage speaking engagements, including internal and external events
Monitor social media for topics relevant to each executive’s area of expertise
Develop thought leadership blog posts and contribute articles on behalf of executives on channels like LinkedIn
Partner with Public Relations/external communications on executive messaging and key story placements
Manage the organization’s major intranet, collaboration sites and internal communities
Collaborate with global colleagues and counterparts to ensure aligned and consistent messaging drives desired results across geographies and partnering business lines