Manager, Communications

Santis Health • Toronto, ON

3d • Hybrid

About The Position

Santis Health is a Canadian health care and life sciences consulting firm that provides a wide range of Management Consulting, Communications, and Government Affairs services to clients across the country. We accelerate health system innovation, guide corporate strategy, and advance advocacy across Canada’s health and life science sectors because we believe in the same things our clients do: better outcomes, better access, and better health for all of us. Clients of Santis Health include leading health care organizations, pharmaceutical companies, charities, hospitals, non-profits, and health care providers. Santis Health is dedicated to fostering a supportive and inclusive work environment that is safe and respectful. Our aim is to ensure all employees and job applicants are given equal and equitable opportunity, and that our organization represents a diverse array of expertise, skills and backgrounds. We are committed to fair employment practices that do not discriminate on the basis of age, gender, disability, socio-economic status, marriage and civil partnership, pregnancy and maternity, race, national origin, religious beliefs, political beliefs, sex and sexual orientation, and other dimensions that are intrinsic to who we are as individuals. The ideal candidate is ambitious, autonomous, professional and eager to help turn ideas into action. As a member of our growing Communications team, you won’t just be watching the health care landscape change; you’ll be helping us shape it. This hybrid role requires an ambitious, motivated individual with a passion for communications and strong levels of accountability and integrity. As a key member of the Santis Communications Practice, the Manager will work closely with the team to build and deliver communications solutions.

Requirements

• 5 to 7 years of experience in corporate communications, public relations, or a related field.
• Consulting or agency experience.
• Bachelor’s degree in communications, public relations, marketing, journalism, or a related discipline.
• Proven success at developing and managing communications strategies across multiple channels.
• Ability to collaborate cross-functionally with leadership, clients, and stakeholders while managing multiple projects and deadlines.
• Strong understanding of the Canadian health care system and emerging healthcare trends, and experience working with hospitals, long-term care homes, or home care organizations.
• Strong people and project management skills, including budgeting, forecasting, and resource planning.
• Exceptional communication abilities, capable of synthesizing complex information into clear, concise, messaging for diverse stakeholders across multiple channels.

Nice To Haves

• Exceptional organizational skills – ability to juggle multiple clients and projects and competing deadlines on a daily basis.
• Outstanding written and verbal communication skills (including G-Suite proficiency).
• A strong bias for action; eager to champion new programs, processes, or technologies, such as leveraging AI tools to enhance workflows, to move the practice forward.
• Strong prioritization, time management, problem-solving and decision-making abilities, particularly on complex and sensitive issues.
• Ability to independently drive client projects forward while proactively identifying and addressing needs.
• Professionalism and the ability to build and maintain strong client relationships.

Responsibilities

• Acting as senior lead on client accounts by drafting and executing strategic communications plans, with a focus on strategy, creative thinking and results based outcomes.
• Overseeing the execution of client deliverables, including timelines, resource coordination, and budgets.
• Leading project teams and acting as a role model and mentor to junior team members.
• Cultivating strong relationships with health system clients, including digital health companies, med tech, hospitals, long-term care providers, Associations, and home care organizations.
• Building trust and credibility with clients through proactive problem-solving, accountability and high-quality deliverables.
• Providing strategic communications counsel in areas such as media relations, stakeholder engagement, corporate communications and crisis management.
• Leading new business development activities, including proposal writing and pitches.
• Flagging risks and opportunities for the senior management team, and utilizing data-driven insights to develop recommendations.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level