Manager, Communications Insights (Hybrid)

Prudential Financial • Newark, NJ

3d • Hybrid

About The Position

As part of the Strategy & Integration team, the Manager, Communications Insights will report to the VP, Insights & Governance and help make measurement a more practical management tool for Communications. This role is a strong fit for an analytical storyteller with a consultative approach, strong attention to detail, dashboard discipline and the ability to translate data into clear recommendations. The role will manage analytics, reporting and dashboard development to improve data quality, accelerate insight generation and help teams prioritize better, identify risks faster and demonstrate Communications impact more clearly. The current employee work arrangement for this position is hybrid and requires your on-site presence on a reoccurring basis as determined by your business. Your manager will provide additional details relative to the specific number of days you are expected to be on-site.

Requirements

• 5–7 years of experience in data analytics, communications measurement, digital marketing analytics, media analytics, dashboard development or related performance reporting roles.
• Bachelor’s degree in Statistics, Economics, Marketing, Mathematics, Data Analytics, Communications or a related field.
• Strong analytical and technical skills, including experience collecting, cleaning, structuring and interpreting data from multiple sources.
• Advanced proficiency in Excel and strong working knowledge of Power BI, Tableau or similar visualization tools; experience building dashboards, recurring reports and performance views.
• Working knowledge of media monitoring, social listening, sentiment analysis, channel performance and communications measurement methods.
• Strong data storytelling skills, with the ability to translate trends, anomalies and performance signals into clear implications and recommended actions for communications teams.
• High attention to detail, data accuracy and quality control, with the ability to manage multiple reporting deliverables, timelines and stakeholder needs.

Responsibilities

• Manage recurring analytics, dashboards and reporting views that track communications performance, sentiment, coverage, engagement, and emerging trends.
• Collect, clean and connect data from media, social, employee sentiment, channel performance and other sources to create more consistent and reliable reporting.
• Build and improve Power BI, Tableau or similar dashboards that make intelligence and performance signals easier to access, interpret and use.
• Translate trends, anomalies and performance signals into clear implications, recommended actions and planning inputs for Communications teams.
• Improve efficiency by automating recurring data collection, reporting and dashboard refresh processes wherever possible.
• Identify unusual sentiment, coverage or performance patterns and escalate potential reputational or execution risks to the Director, Intelligence Strategy and VP, Intelligence and Policies.
• Serve as a power user for measurement, monitoring and listening platforms, helping improve reporting automation, user guidance and adoption of analytics tools.

Benefits

• Medical, dental, vision, life insurance, disability insurance, Paid Time Off (PTO), and leave of absences, such as parental and military leave.
• 401(k) plan with company match (up to 4%).
• Company-funded pension plan.
• Wellness Programs including up to $1,600 a year for reimbursement of items purchased to support personal wellbeing needs.
• Work/Life Resources to help support topics such as parenting, housing, senior care, finances, pets, legal matters, education, emotional and mental health, and career development.
• Education Benefit to help finance traditional college enrollment toward obtaining an approved degree and many accredited certificate programs.
• Employee Stock Purchase Plan: Shares can be purchased at 85% of the lower of two prices (Beginning or End of the purchase period).
• Yearly bonus potential at every level.
• Market competitive base salaries.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager