Manager, Commissions

T-Mobile•Overland Park, KS

1d•$91,600 - $165,300•Onsite

About The Position

The Manager, Commissions is part of the Commissions group reporting within the Magenta Service Center. This person is responsible for the Operations and Analysis of Sales/Care Incentive Compensation. The Manager leads a team consisting of a Sr Analysts and Analysts responsible for the support of our Sales/CareTeams as well as the Compensation Design team responsible for driving changes that are fiscally responsible and effective in driving sales as well as customer experience. The Manager works daily with Sales Executives providing leadership, guidance, insight, and innovative problem-solving recommendations/presentations.

Requirements

High School Diploma/GED (Required)
Microsoft Office (Required)
Communication (Required)
Presentations (Required)
Organization (Required)
Team Management (Required)
At least 18 years of age
Legally authorized to work in the United States
T-Mobile requires all employees in this position to be fully vaccinated for COVID-19, unless precluded from doing so by applicable law.

Nice To Haves

2-4 years Experience in managing an Operational group (Preferred)
2-4 years Work experience in Finance, Accounting, Forecasting, or Budgeting, Sales Compensation experience (Preferred)
Finance (Preferred)
Accounting (Preferred)
Budgeting (Preferred)
Sales Compensation (Preferred)
Forecasting (Preferred)

Responsibilities

Responsible for ensuring operational excellence and successful adherence of departmental service level agreements.
Align executive strategic direction to tactical implementation.
Drive process improvements within commissions and other sales operations processes.
Work daily with Sales/Care Management, Finance, and peer Operations teams to provide leadership, guidance, insight, and innovative problem-solving recommendations/presentations.
Administer and seek automation of commission functions.
Responsible for achieving service quality results, as well as being proactive regarding upcoming issues or concerns.
Act as a process liaison for multiple Compensation Policy and Processes and working with other teams to ensure operations are being covered accordingly.