Manager, Commercial Pharmacy Logistics

Cencora•USA > PA > Remote, PA

10d

About The Position

The Manager, Commercial Pharmacy Logistics coordinates operational projects supporting commercial pharmacy logistics, warehouse automation, facility design, process improvement, and centralized pharmacy service center initiatives. Reporting to the Director, Commercial Pharmacy Logistics, the role partners with pharmacy operations, supply chain, engineering, technology, vendors, and business stakeholders to support project execution, operational readiness, compliance, quality, and service performance. The position manages initiatives from planning through implementation, evaluates workflows and performance data to identify operational improvements, coordinates facility design and automation activities, and provides operational expertise for assessments, customer discussions, business cases, and solution evaluations. It also supports continuous improvement, compliance, safety, documentation, training, audits, validation, corrective actions, and operational readiness. Travel is approximately 70%, depending on project, customer, vendor, and site implementation needs.

Requirements

Bachelor’s degree in engineering, supply chain, logistics, pharmacy operations, industrial engineering, business administration, or a related field.
Five to seven years of progressive experience in healthcare supply chain, pharmacy operations, logistics, warehouse automation, consulting, or related operational environments.
Experience coordinating cross-functional projects involving automation systems, material handling technologies, warehouse operations, or pharmacy fulfillment processes.
Strong understanding of commercial pharmacy operations, healthcare supply chain, warehouse operations, fulfillment workflows, and logistics processes.
Working knowledge of warehouse management systems, material handling technologies, automation systems, SCADA/PLC interfaces, reporting tools, and operational performance metrics.
Ability to analyze operational challenges, interpret data, and develop practical, scalable solutions.
Strong project coordination skills, including managing priorities, timelines, risks, deliverables, and cross-functional execution in a matrixed environment.
Strong communication, presentation, facilitation, and stakeholder management skills.
Strong attention to detail and commitment to quality, compliance, safety, and operational excellence.
Customer-focused mindset and ability to support internal and external stakeholders.
Ability to travel approximately 70% based on project, customer, vendor, and site implementation needs.
A bachelor’s degree in industrial engineering, mechanical engineering, electrical engineering, mechatronics, automation engineering, computer science, information systems, business administration, or a related field, or equivalent experience.
Five or more years of experience in enterprise systems, warehouse or supply chain applications, automation, controls, SCADA, technical leadership, or a related field.
Two or more years of experience in a management capacity.

Nice To Haves

Experience with Lean, Six Sigma, project management, continuous improvement, or operational excellence methodologies.
Experience in healthcare distribution, pharmacy fulfillment, specialty pharmacy, centralized pharmacy services, or pharmaceutical logistics.
Experience supporting automation implementations, facility design, operational readiness, or consulting engagements.
Certification in project management professional, ISA certified automation professional, or equivalent certification.

Responsibilities

Manage projects supporting commercial pharmacy logistics and centralized pharmacy service center operations, aligning solutions with business, customer, and operational requirements.
Evaluate workflows, performance metrics, and operational challenges to improve throughput, inventory accuracy, productivity, service levels, and cost efficiency.
Coordinate facility design activities, including workflow analysis, storage solutions, space utilization, automation integration, and operational readiness planning.
Partner with pharmacy, quality, regulatory, supply chain, and operational stakeholders to implement and maintain logistics processes for receiving, inventory management, storage, fulfillment, returns, and distribution.
Coordinate implementation, testing, deployment, and operational readiness for warehouse automation, material handling, warehouse management, PLC, and related technology solutions.
Partner with engineering, IT, vendors, and operations teams to optimize automation systems, reporting, dashboards, operational visibility, performance monitoring, and workforce productivity.
Provide operational subject matter expertise for consulting engagements, customer discussions, assessments, workflow analyses, business cases, solution evaluations, and capability development.
Manage cross-functional initiatives from planning through implementation, including plans, timelines, risks, action logs, status updates, issue resolution, and stakeholder communications in conjunction with a dedicated project manager.
Lead continuous improvement activities using Lean, Six Sigma, and operational excellence methods to improve compliance, quality, productivity, customer experience, and measurable outcomes.
Support compliance, safety, documentation, training, audits, validation, corrective actions, and operational readiness in alignment with company policies, operating procedures, and applicable regulations.