Manager, Commercial Operations, Incentive Compensation

Integra LifeSciences•Princeton, FL

About The Position

Changing lives. Building Careers. Joining us is a chance to do important work that creates change and shapes the future of healthcare. Thinking differently is what we do best. To us, change equals opportunity. Every day, our colleagues are challenging what’s possible and making headway to innovate new treatment pathways to advance patient outcomes and set new standards of care. The Manager of Incentive Compensation will lead a team of associates and analysts responsible for overseeing incentive compensation and sales channel planning across direct, dealer, and distribution sales models. This role leads a team of associates and analysts and owns execution for incentive plans, territory design, distributor and dealer contract management, and associated workflows. Partnering closely with Sales, Finance, Legal, and IT, the Manager of Incentive Compensation ensures programs are aligned to business strategy, drives desired sales behaviors, and operates with accuracy, compliance, and scalability through strong governance, analytics, and process optimization.

Requirements

Skilled in managing incentive compensation models.
Strong understanding of Direct, Dealer, and Distribution sales models and channel economics.
Territory and quota planning expertise, including account and hierarchy management.
Experience with distributor and dealer contracting, compliance, and lifecycle management.
Experienced analytical and problem-solving skills to drive insights and continuous improvement.
Strong cross-functional collaboration and stakeholder influence at senior leadership levels.
Operational excellence, including workflow improvement, process optimization, and automation.
Systems and data fluency across incentive compensation, CRM, ERP, and reporting platforms.
High attention to detail, financial accuracy, and regulatory compliance.
Bachelor’s degree in Business, Finance, or related field; MBA or advanced degree preferred.
5+ years of progressive experience in commercial sales operations including incentive compensation execution and sales channel models.
Proven leadership experience in commercial sales operations within a global medical device or healthcare company.
Strong commercial mindset with a high degree of compliance and operational rigor.
Exceptional communication, collaboration, and stakeholder management skills.

Nice To Haves

MBA or advanced degree preferred.

Responsibilities

Design and implement effective sales incentive compensation and quota programs for multiple sales channels that align with the company’s revenue and growth priorities.
Act as primary partner with HR, sales, sales operations and accounting/finance leadership to continuously improve incentive plan and SPIFF strategy/design, administration and payout accuracy.
Lead a team that manages territory alignment and changes, prepares monthly commissions for all sales organizations in CSS Neuro and Instrument and manages the preparation of dealer contracts
Ensure accuracy and timeliness of commission and bonus payouts to sales teams and dealer network.
Review and approve comp plan earnings prior to payment.
Improve and manage incentive policies and procedures.
Develop scalable processes for a rapidly growing sales organization while aligning with local policies and SOX requirements.
Lead Sales Compensation reviews, with facility to deliver executive level presentations and training to sales teams.
Develop a thorough understanding of compensation plan mechanics and payouts, with the ability to address queries from sales managers and sales reps concerning sales incentive plan
Work with sales reps to provide understanding on how to maximize their plan performance
Liaise with IS team to automate variable compensation reporting, providing secure and timely transparency to payout tracking