Manager, Commercial Fuel Quality & Advocacy

ONEOK•Tulsa, OK

About The Position

Lead ONEOK’s enterprise-wide Commercial Fuel Advocacy function and fuel quality programs to protect refined product integrity, support regulatory compliance, optimize product quality margin, and improve asset performance, reliability, and commercial outcomes across pipeline, terminal, facility, and operational environments. Serve as ONEOK’s subject matter expert in refined products fuel advocacy, fuel quality, and related analytical services, developing and improving strategies and frameworks that support the efficient movement of refined petroleum products and other liquid fuels while aligning with business objectives, regulatory requirements, and operational standards. Represent ONEOK in industry and regulatory discussions and advocate for state and federal industry policy through trade associations and collaboration with Government Relations, Legal, and Fuels Compliance. Build relationships with customers, refiners, and trade associations to strengthen system performance, uphold company standards, and help ONEOK adapt to evolving regulatory and technical issues. Lead one direct report, the Supervisor, Fuel Advocacy, who in turn leads the Quality Control Analyst. Coach and manage performance, set priorities, allocate work, provide technical guidance, and develop team capabilities in a collaborative, accountable, and continuous improvement-oriented environment. The role requires a bachelor’s degree in Business, Economics, Political Science, Public Policy, or a related field and typically 10 or more years of relevant experience. A master’s degree is preferred. Expected salary range: $124,000 to $186,000.

Requirements

Bachelor’s degree in Business, Economics, Political Science, Public Policy, or a related field, typically required.
Typically 10 or more years of experience in product quality, commercial, fuels compliance, operations, or a related field.
Experience leading enterprise-level programs or initiatives.
Ability to communicate effectively orally and in writing in English.
Ability to communicate effectively with supervisors, co-workers, and internal and external customers.
Ability to work under time pressure, tight deadlines, and interruptions.
Ability to use a Windows® personal computer for time sheets, email, and access to the company intranet.
Ability to follow instructions or standard procedures.
Ability to compile or examine information and select the best action from defined alternatives.
Ability to organize or analyze information and identify solutions from a range of alternatives.
Ability to handle complex issues requiring substantial analysis or independent judgment.
Ability to handle highly complex or sensitive issues where no existing policies or precedents apply.
Ability to provide 24/7 on-call support as needed.
Sedentary work involving sitting most of the time, with occasional walking or standing and occasional lifting, carrying, pushing, or pulling up to 10 pounds.
Ability to travel and drive as assigned; a company vehicle may be assigned and requires the applicable driver’s license.
No licenses or certifications are required.

Nice To Haves

Master’s degree preferred.
Experience in oil and gas, energy, or industrial operations preferred.
Equivalent industry experience may be considered.

Responsibilities

Represent ONEOK as a subject matter expert in refined products fuel advocacy at technical, industry, and regulatory forums.
Advocate for state and federal industry policy through trade association engagement and collaboration with Government Relations, Legal, and Fuels Compliance.
Guide interpretation and application of fuel quality regulations and technical requirements, and support consistent compliant practices, audit readiness, and compliance initiatives.
Lead customer waiver governance, including technical evaluation and internal review.
Identify and mitigate risks related to product quality, asset performance, operational quality, and commercial processes in partnership with ESH, Compliance, and Risk teams.
Attend technical and regulatory meetings and monitor developments affecting ONEOK’s refined products business.
Lead the development and execution of enterprise-wide fuel quality strategies, programs, standards, frameworks, and governance processes.
Provide expertise on fuel quality and analytical services needed to accommodate refined petroleum and other liquid fuel movements throughout the system.
Guide resolution of product quality issues that constrain commercial opportunities, system performance, or operational efficiency.
Coordinate technical guidance and quality requirements for seasonal product transitions with commercial, compliance, and operational stakeholders.
Support acquisition integration activities to establish consistent quality standards and processes.
Analyze product quality, performance, and operational data to identify trends, risks, and improvement opportunities.
Manage key quality information systems and maintain data integrity and alignment across systems.
Develop and support reporting frameworks, dashboards, and key performance indicators; translate complex data into actionable insights.
Advise senior leadership on fuel quality, fuel advocacy, performance, and asset optimization strategies.
Consult on projects and contracts by identifying fuel quality considerations, addressing technical constraints, and helping stakeholders create commercial and operational value.
Collaborate with Commercial, Operations, Engineering, Compliance, Government Relations, Legal, Fuels Compliance, Analytical Services, and other stakeholders.
Build relationships with customers, refiners, and trade associations to address shared quality challenges and enhance system performance.
Communicate program outcomes, risks, and opportunities, translating technical and regulatory issues into business implications and actionable guidance.
Lead and develop the Supervisor, Fuel Advocacy; support the Supervisor in leading and developing the Quality Control Analyst.
Set team priorities, allocate work, provide technical guidance, and foster accountability, collaboration, technical excellence, and continuous learning.
Provide on-call support 24 hours per day, 7 days per week, as needed.