Manager, Commercial Fuel Quality & Advocacy

ONEOK•Tulsa, OK

2d•$124,000 - $186,000

About The Position

Lead ONEOK’s enterprise-wide Commercial Fuel Advocacy function and enterprise-level quality programs to protect refined product integrity, support regulatory compliance, optimize product quality margin, and improve asset performance, reliability, and commercial outcomes across pipeline, terminal, facility, and operational environments. Serve as ONEOK’s subject matter expert in refined products fuel advocacy, fuel quality, and related analytical services. Develop, implement, and continuously improve quality strategies and frameworks that enable the efficient movement of refined petroleum products and other liquid fuels while aligning with business objectives, regulatory requirements, and operational standards. Advocate for industry policy at the state and federal levels through proactive engagement with trade associations. Attend technical and regulatory meetings, monitor issues affecting ONEOK’s refined products business, and strengthen relationships with customers, refiners, and trade associations. Help uphold ONEOK’s standards across refined products operations and position the company to influence industry discussions and adapt to changing regulatory and technical landscapes. Lead one direct report, the Supervisor, Fuel Advocacy, who leads the Quality Control Analyst. Coach and manage performance, establish priorities, allocate work based on business and operational needs, and provide technical guidance in product quality practices, analysis, and issue resolution. Foster an accountable, collaborative, and continuous improvement-oriented team environment. The position typically requires a bachelor’s degree in Business, Economics, Political Science, Public Policy, or a related field, and 10 or more years of experience in product quality, commercial, fuels compliance, operations, or a related field. A master’s degree is preferred. Equivalent industry experience may be considered. The role requires 24/7 on-call support as needed. Work involves sedentary demands, with occasional standing, lifting, and outdoor conditions; the employee is subject to inside and outside environmental conditions. Expected salary range is $124,000 to $186,000.

Requirements

Bachelor’s degree in Business, Economics, Political Science, Public Policy, or a related field typically required.
10 or more years of experience in product quality, commercial, fuels compliance, operations, or a related field typically required.
Experience leading enterprise-level programs or initiatives.
Ability to communicate effectively orally and in writing in English.
Ability to communicate effectively with supervisors, co-workers, and internal and external customers.
Ability to work under time pressure, tight deadlines, and interruptions.
Ability to use a Windows personal computer for time sheets, email, and accessing company intranet information.
Ability to follow instructions or standard procedures.
Ability to compile or examine information and select the best action from defined alternatives.
Ability to organize or analyze information and identify solutions from a range of alternatives.
Ability to handle complex issues requiring substantial analysis or independent judgment.
Ability to handle highly complex or sensitive issues where no existing policies or precedents apply.
Ability to provide 24 hours per day, 7 days per week on-call support as needed.
None of the listed licenses or certifications are required.

Nice To Haves

Master’s degree preferred.
Experience in oil and gas, energy, or industrial operations preferred.
Equivalent industry experience may be considered.

Responsibilities

Represent ONEOK’s interests as the subject matter expert in refined products fuel advocacy in technical, industry, and regulatory forums.
Advocate for state and federal industry policy through trade associations and collaboration with Government Relations, Legal, and Fuels Compliance.
Guide interpretation and application of fuel quality regulations and technical requirements in coordination with Legal and Fuels Compliance.
Lead customer waiver governance, including technical evaluation and appropriate internal review.
Support regulatory alignment, audit readiness, and compliance initiatives related to operational quality and performance.
Identify and mitigate risks related to product quality, asset performance, operational quality, and commercial processes, partnering with ESH, Compliance, and Risk teams.
Attend technical and regulatory meetings, monitor emerging issues, and stay current on developments affecting ONEOK’s refined products business.
Develop and execute enterprise-wide fuel quality strategies and programs that protect product integrity, optimize product quality margin, and align with asset optimization and commercial objectives.
Establish and maintain quality standards, frameworks, and governance processes across assets, operations, and business units.
Provide subject matter expertise on fuel quality and analytical services for refined petroleum and other liquid fuel movements.
Guide evaluation and resolution of product quality issues affecting commercial opportunities, system performance, or operational efficiency.
Support seasonal product transitions by coordinating technical guidance and quality requirements with commercial, compliance, and operational stakeholders.
Support acquisition integration activities to ensure consistent quality standards and processes.
Analyze product quality, performance, and operational data to identify trends, risks, and improvement opportunities.
Manage key quality information systems and ensure data integrity and alignment across systems supporting quality management and asset optimization.
Develop and support reporting frameworks, dashboards, and key performance indicators.
Translate complex data into actionable insights for operational and commercial decision-making.
Advise senior leadership on fuel quality, fuel advocacy, performance, and asset optimization strategies.
Consult on projects and contracts, identifying fuel quality considerations and technical constraints and helping stakeholders create commercial and operational value.
Influence decisions across Commercial, Operations, Engineering, and Compliance functions.
Collaborate with Government Relations, Legal, Fuels Compliance, Analytical Services, and commercial and operational stakeholders.
Strengthen relationships with customers, refiners, and trade associations to address quality challenges and enhance system performance.
Communicate program outcomes, risks, and opportunities to leadership and stakeholders as clear business implications and actionable guidance.
Lead and develop the Supervisor, Fuel Advocacy, including coaching, performance management, and development opportunities; support the Supervisor in developing the Quality Control Analyst.
Set priorities and allocate work according to business and operational needs, clarifying responsibilities and alignment with company goals.
Provide technical guidance in product quality practices, analysis, and issue resolution.
Foster an accountable, collaborative, continuous improvement-oriented team culture and support knowledge sharing and professional development.
Provide 24/7 on-call support as needed.
Based on assigned tasks, operate a company vehicle if assigned and hold the applicable driver’s license.