Manager Collections Analytics & MIS, Global Risk Management

Scotiabank•Toronto, ON

1d•Onsite

About The Position

The Manager, Collections Analytics & MIS supports the Canada Collections Risk team within Global Risk Management by leading the day‑to‑day delivery of high‑quality analytics, management information, and reporting that enable effective oversight of collections performance, credit risk, and portfolio outcomes.

Requirements

University degree in quantitative field such as Economics, Statistics, Finance, or Computer Science.
3+ years in analytical role with demonstrable skills conducting statistical analyses & reporting.
Strong leadership, collaboration, and communication skills.
Strong background in statistical & quantitative analysis.
3+ years of experience with statistical software packages such as SAS, R or Python.
3+ years of experience in Retail Banking.
3+ years of experience in Collections.

Responsibilities

Responsible for producing data‑driven analyses, dashboards, and reporting across all stages of collections, supporting oversight of delinquency, recoveries, and credit losses.
Develop and maintain portfolio performance reporting, including early warning triggers and risk indicators, to monitor emerging trends and support proactive risk management.
Conduct analysis to understand customer behaviour, portfolio dynamics, and recovery performance; generating insights with clear implications for strategy and execution.
Ensure reporting and analytics adhere to Global Collections Policy, risk standards, and governance expectations, with a strong focus on accuracy, consistency, and audit readiness.
Prepare clear, concise, and well‑structured management reporting for senior leaders and risk committees, supporting the Director in delivering executive‑level insights and storytelling on portfolio trends.
Partner closely with the Director to translate analytical outputs into decision‑relevant insights, reducing data noise and highlighting key risks, drivers, and opportunities.
Collaborate with Collections Operations, Risk Product, Finance, and other stakeholders to ensure analytics are aligned with business needs and risk priorities.
Support the Director in cross‑functional initiatives and projects as a subject‑matter expert in collections risk across retail and small business banking, contributing analytical expertise and execution leadership.
Assist with audit, regulatory, and internal governance requests by providing timely, accurate analysis and clear explanations of methodologies and results.
Ensure analytics outputs appropriately capture and quantify credit risks across People, Process, Data, Technology, and Strategy dimensions within Collections.