Manager, Cloud Accounting Services

BDO•Toronto, ON

3d•Hybrid

About The Position

BDO Canada is seeking a Manager to join our Cloud Accounting Services team in the GTA. This role is responsible for leading client engagements, managing a portfolio, and driving high-quality, technology-enabled accounting service delivery in a cloud-based environment. This is a replacement role where the successful candidate will own the following responsibilities.

Requirements

5+ years of progressive experience in bookkeeping, accounting, or cloud accounting services
Strong hands-on experience with QuickBooks Online (QBO) and supporting tools such as Dext (or similar platforms)
Proven experience reviewing work, managing workflows, and supporting team development
Proficiency in Microsoft Office (Excel, Outlook, Word)
Strong attention to detail and commitment to quality
Excellent problem-solving and analytical capabilities
Effective communication skills, both written and verbal
Ability to manage multiple priorities and deadlines in a fast-paced environment
A mindset focused on continuous improvement, technology, and scalable service delivery

Nice To Haves

Post-secondary education in Accounting, Finance, or a related field is preferred

Responsibilities

Lead full-cycle cloud accounting engagements, ensuring accuracy, completeness, and timeliness of deliverables across a portfolio of clients
Review and oversee Cloud bookkeeping, reconciliations, and month-end close processes, ensuring quality and consistency with firm standards
Manage the preparation and review of working paper files, financial statements, and supporting documentation for internal and client use
Ensure compliance with indirect tax filings (e.g., GST/HST) and other recurring reporting requirements (excluding corporate/personal tax preparation)
Identify and resolve accounting issues, variances, and data discrepancies, providing clear guidance to team members
Supervise, coach, and mentor junior and intermediate team members, providing ongoing feedback and technical guidance
Review work, provide actionable feedback, and support skill development in cloud tools (e.g., QBO, Dext) and accounting best practices
Support team capacity planning, workflow management, and prioritization across multiple engagements
Foster a collaborative, inclusive, and high-performing team environment
Drive adoption and optimization of cloud-based tools and workflows (e.g., QBO, Dext, standardized templates)
Ensure strong documentation, audit trails, and adherence to quality control standards
Identify opportunities to improve processes, automate workflows, and enhance efficiency and scalability
Contribute to the development and refinement of CAS methodologies and best practices
Act as a primary point of contact for clients, building strong, trusted relationships
Communicate proactively regarding deliverables, timelines, risks, and opportunities
Understand client industries, operations, and challenges to provide relevant insights and recommendations
Identify opportunities for additional services and support business development initiatives