Manager, Clinical Research Unit 5

Endeavor Health•Evanston, IL
•$43 - $67

About The Position

The CRU Manager is responsible for planning, implementing, and managing research studies and program activities, as well as overseeing study financial activities and managing multiple research teams within a Clinical Research Unit. The role may involve cross-coverage within a CRU and may span multiple departments. The Manager supports the research strategy articulated by senior leadership, works with other Managers and Administrative Directors to maintain alignment, and serves as backup to the Administrative Director within a CRU. The position manages some staff and may train and mentor clinical research associates, research coordinators, and other research staff, including employees who report to a supervisor. The Manager provides comprehensive financial oversight, including budget development, financial forecasting, invoice review and approval, revenue and expense analysis, variance reporting, and budget reconciliation for managed studies and programs. The role also supports effective study and grant operations, ensures adherence to research standards and institutional guidelines, and manages relationships with investigators, clinical departments, and sponsors.

Requirements

  • Bachelor's degree required.
  • At least 5 years of experience; the posting specifies a minimum of 5–6 years of clinical or translational research operations experience, with thorough understanding of research processes and data management.
  • Strong knowledge of clinical research regulations and guidance, the Code of Federal Regulations, ICH GCP, and HIPAA regulations.
  • Required certifications, as appropriate to the role, include CITI Human Subject Research, Good Clinical Practice, and Financial Conflict of Interest.
  • CITI training certification in Human Subject Research, Good Clinical Practice (GCP), Financial Conflict of Interest (FCOI), and Shipping and Transport of Regulated Biological Materials.
  • Ability to develop clear action plans to deliver on organizational strategy and goals and clinical development plans.
  • Ability to collaborate with people at all levels of the institution or organization, including senior administrators, faculty, and staff.
  • Demonstrated initiative-taking and collaboration skills, with strong people skills.
  • Strong analytical and critical-thinking skills.
  • Excellent organizational and leadership skills.
  • Strong written and oral communication skills.

Nice To Haves

  • Master's degree preferred.
  • Previous management experience preferred.

Responsibilities

  • Supervise and manage research personnel across multiple teams, departments, or divisions, including cross-coverage within a CRU.
  • Recruit, onboard, train, mentor, and manage clinical research associates, research coordinators, and other research staff who report directly to the Manager.
  • Support the development and career growth of direct reports.
  • Assist the Research Supervisor with coverage needs and the day-to-day conduct of clinical trials and research programs within the CRU.
  • Manage research projects with Principal Investigators from feasibility through the site initiation visit, and manage grants from proposal through award.
  • Ensure research teams collaborate effectively in support of investigators' research and the strategic vision for research set by senior leadership.
  • Serve as a research content expert, including regarding policies and procedures.
  • Ensure adherence to research standards and institutional guidelines.
  • Oversee CRU financials in collaboration with the Administrative Director.
  • Ensure accurate and timely billing activities and prepare comprehensive financial reports.
  • Monitor revenue and expense trends across the clinical research portfolio, conduct variance analysis, and perform budget reconciliation.
  • Review and approve invoices for accuracy.
  • Develop and manage study budgets and financial forecasts.
  • Collaborate with Managers and Administrative Directors to maintain alignment with the institutional strategic vision.
  • Provide customer service to research participants when needed and appropriate.
  • Manage relationships with Principal Investigators, clinical departments, and sponsors.
  • Perform other responsibilities or functions as assigned by the supervisor.

Benefits

  • Potential eligibility for an Annual Incentive Plan award based on organizational performance, for eligible positions.
  • Premium pay such as shift, on-call, or holiday pay, for eligible positions.
  • Incentive pay for select positions.
  • Opportunity for annual performance-based increases.
  • Career pathways to promote professional growth and development.
  • Medical, dental, pet, and vision plan options.
  • Tuition reimbursement.
  • Free parking.
  • Wellness Program Savings Plan.
  • Health Savings Account options.
  • Retirement options with company match.
  • Paid time off and holiday pay.
  • Community involvement opportunities.
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