Manager - Clinical Pharmacy - WCMC Pharmacy - Full Time - 8 Hour - Variable Shift

John Muir Health•Walnut Creek, CA

1d•$222,803 - $334,204•Onsite

About The Position

The Manager - Clinical Pharmacy is a clinical pharmacy leader who directs the strategy, governance, and performance of comprehensive clinical pharmacy services across the health system: inpatient, outpatient, ambulatory, and all clinic-based programs. The Manager reports directly to the Vice President and Chief Pharmacy Officer. The Manager sets enterprise clinical direction and oversees the build of systems, standards, and inter-professional partnerships that make medication use safe, effective, evidence-based, and continuously improving at every point of care. Leading through a team of clinical pharmacist specialists, the Manager holds accountability for medication safety, formulary and medication-use policy, controlled-substance diversion prevention, antimicrobial stewardship, comprehensive medication management, and the credentialing and development of the clinical pharmacy workforce. Central to the role is advancing and sustaining the department’s designation as an ASHP Certified Center of Excellence in Medication-Use Safety and Pharmacy Practice. The Manager translates the ASHP Center of Excellence standards into measurable practice—embedding continuous quality improvement, balanced-scorecard performance management, a Just Culture, and practice-advancement frameworks. The Manager represents pharmacy in health-system governance, quality and patient safety medication use committees, and quality accreditation activities. The Manager is accountable for clinical and safety pharmacy outcomes, and supports the continuous elevation of pharmacy’s clinical, operational, and strategic value across the enterprise.

Requirements

Doctor of Pharmacy (Pharm.D.) from an ACPE-accredited school of pharmacy - Required
Completion of an ASHP-accredited PGY1 pharmacy residency - Required
Active, unrestricted California Pharmacist license - Required
Board Certification (BCPS, BCOP, BCIDP, BCSCP, or equivalent) - Required
Minimum seven (7) years of progressive health system pharmacy experience, including at least three (3) years in a pharmacy leadership role overseeing clinical pharmacy services - Required
Demonstrated track record of leading clinical pharmacy programs at an organizational or enterprise level, with accountability for staff performance, establishing clinical programs, and tracking clinical outcomes - Required
Experience as a residency coordinator or director - Required
Comprehensive knowledge of federal and state pharmacy regulations, DEA controlled substance requirements, Medication Safety best practices, and Joint Commission/CMS medication management requirements.
Strategic thinking and sound judgment in complex, matrixed health system environments; ability to translate organizational goals into pharmacy program execution.
Strong analytical capability; ability to interpret program performance data, identify trends, and develop evidence-based improvement strategies.
Exceptional interpersonal and communication skills; able to influence without direct authority and engage credibly with physicians, executives, regulators, and frontline staff.
Demonstrated ability to manage multiple high-priority programs simultaneously, delegate effectively, and drive results through others.
Strong data-analytics and data-visualization skills to build, interpret, and act on dashboards and scorecards, including EHR- and technology derived metrics (barcode medication administration, smart-pump guardrails, ADC overrides, clinical decision support, and pharmacist intervention outcomes).
Working knowledge of the ASHP Standard for Certification as a Center of Excellence and fluency with pharmacy and medication-use quality measure sets, ASHP Pharmacy Accountability Measures, comprehensive medication management quality measures, TJC National Patient Safety Goals, AHRQ Patient Safety Indicators, CMS value-based measures, and URAC/ACHC accreditor measures.
Grounding in Just Culture and High Reliability Organization principles, with the ability to lead interprofessional collaboration that integrates medical, nursing, and quality/performance-improvement input and to communicate results across the health system.
Must have the ability to work all shifts, including weekends

Nice To Haves

PGY2 residency in health-system pharmacy administration or a relevant clinical specialty - Preferred
Master’s degree in health-system pharmacy administration, business administration (MBA), health administration (MHA), or a related field - Preferred
Completion of a formal pharmacy leadership development program or equivalent executive leadership training - Preferred
Certification in healthcare quality or process improvement (e.g., Certified Professional in Healthcare Quality [CPHQ], or Lean / Six Sigma Green or Black Belt) - Preferred
Experience building comprehensive medication management, collaborative practice agreements, and layered-learning - Preferred
Direct experience leading or co-leading a pharmacy accreditation or certification journey (e.g., ASHP Center of Excellence, TJC, DNV, or URAC), including gap assessment, evidence compilation, policy development, and survey preparation - Preferred
Demonstrated success establishing continuous quality improvement systems—balanced scorecards or dashboards, peer and national benchmarking, and SMART-goal performance management - Preferred
Track record of leading inter-professional committees (e.g., P&T, medication safety) and driving change across a matrixed, multi-site health system - Preferred.
Experience developing and maintaining a pharmacy department quality plan and its supporting dashboards or balanced scorecards, including selection of measures that reflect the full medication-use process across acute care, ambulatory care, outpatient/retail, specialty, and infusion settings - Preferred
Demonstrated application of quality-improvement methodology (e.g., PDSA/rapid-cycle improvement, Lean, Six Sigma, root cause analysis, and failure mode and effects analysis) together with internal and external benchmarking to drive measurable improvement - Preferred

Responsibilities

Directs the strategy, governance, and performance of comprehensive clinical pharmacy services across the health system.
Sets enterprise clinical direction and oversees the build of systems, standards, and inter-professional partnerships.
Holds accountability for medication safety, formulary and medication-use policy, controlled-substance diversion prevention, antimicrobial stewardship, comprehensive medication management, and the credentialing and development of the clinical pharmacy workforce.
Advances and sustains the department’s designation as an ASHP Certified Center of Excellence in Medication-Use Safety and Pharmacy Practice.
Translates ASHP Center of Excellence standards into measurable practice.
Represents pharmacy in health-system governance, quality and patient safety medication use committees, and quality accreditation activities.
Is accountable for clinical and safety pharmacy outcomes.
Supports the continuous elevation of pharmacy’s clinical, operational, and strategic value across the enterprise.