About The Position

The Manager Clinical Operations - Surgical Services oversees clinical operations for the surgical services department. In partnership with the Director, the manager develops, implements, and evaluates nursing practice standards to support quality care. The role coordinates staffing, departmental schedules, supplies and equipment, safety, budgets, staff development, teamwork, and continuous quality improvement. The manager also collaborates with clinical and operational partners to address issues affecting patients and the care team, and maintains professional growth through education and participation in relevant professional activities.

Requirements

  • Registered Nurse (RN) licensure.

Responsibilities

  • Develop, implement, and evaluate standards of nursing practice with the Director to assure quality care.
  • Maintain efficient and effective departmental operations, including planning and monitoring work schedules according to policy.
  • Ensure the availability of necessary supplies and equipment and coordinate department services with other departments.
  • Participate in case management activities to facilitate quality patient outcomes.
  • Collaborate with the Clinical Lead, Schedule Coordinator, Anesthesia, and team members to identify and resolve issues affecting patients and the care team.
  • Monitor department safety, review clinical competency policies and procedures, and maintain infection control, regulatory, OSHA, and DNV guidelines.
  • Prepare, administer, and monitor the departmental budget; determine operating expenses, monitor expenses and productivity, adjust staffing to budget requirements, and provide input on capital requests and product evaluations.
  • Develop staffing plans and schedules, interview and hire staff, assess patient acuity and complexity to determine staffing levels, and monitor productivity and overtime.
  • Develop staff competency through orientation, timely performance evaluations, coaching, counseling, disciplinary actions, education, staff meetings, and role modeling; terminate employees with approval from the Director and HR.
  • Foster team building, peer support, respect, empowerment, and effective decision-making while collaborating with physicians, staff, and other health team members.
  • Support staff through change and participate in programs affecting morale, image, and working conditions.
  • Promote continuous quality improvement by identifying projects, collecting data, developing corrective actions, and involving staff in the process.
  • Maintain personal and professional growth by setting educational goals with the Director and attending workshops, seminars, and professional organizational meetings.

Benefits

  • Paid time off programs
  • Medical, dental, vision, life, and short- and long-term disability benefits
  • Flexible Spending Accounts for eligible health care and dependent care expenses
  • Adoption assistance and paid parental leave
  • Defined contribution retirement plans with employer match and other financial wellness programs
  • Educational Assistance Program
  • Premium pay such as shift and on-call pay, based on the teammate's job
  • Incentive pay for select positions
  • Opportunity for annual increases based on performance
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