MANAGER, Clinical Informatics

UT Southwestern Medical CenterDallas, TX
Onsite

About The Position

Responsible for the execution, implementation, and optimization of clinical informatics solutions to support safe, efficient, and effective care delivery. Ensures reliable system performance, drives workflow improvements, and partners with clinical and operational leaders to advance adoption and value realization. Translates informatics strategy into operational execution, ensuring solutions are practical, reliable, and improve the day-to-day experience of frontline clinicians. This role is primarily hospital-based, ensuring effective execution of informatics solutions while collaborating across the continuum to support coordinated, patient-centered care. Reports to Director of Nursing Informatics and operationalizes strategic priorities.

Requirements

  • 5 years or more of clinical experience.
  • 5 years or more years of Epic EHR experience and/or certification or proficiency in Epic Inpatient, Ambulatory, OpTime and/or ASAP modules
  • 2 years or more of healthcare management experience
  • (RN) REGISTERED NURSE Upon Hire

Nice To Haves

  • Master's Degree in Nursing, Nursing Informatics or Healthcare Business (MBA or MHA) preferred.
  • Project Management Upon Hire or
  • HIMSS Upon Hire or
  • (ANCC) AMER NURSES CRED CERT - ANCC (informatics) Upon Hire or
  • AONL Upon Hire or
  • Green Belt Upon Hire or
  • Black Belt Upon Hire or
  • Lean Six-Sigma certification Upon Hire

Responsibilities

  • Leads the implementation, validation, and integration of clinical information systems across care settings, ensuring alignment with clinical workflows and organizational priorities.
  • Ensures stability, reliability, and consistent performance of clinical systems and workflows; proactively identifies and mitigates risks impacting clinical operations.
  • Identifies, prioritizes, and drives improvements in clinical workflows and documentation to enhance patient safety, communication, and efficiency
  • Delivers clear, timely, and actionable communication of informatics initiatives and system changes; supports unified communication workflows by ensuring integrated, reliable, and user-friendly tools that enable effective care team coordination.
  • Collaborates with nursing, interdisciplinary teams, and operational leaders to gather requirements, prioritize changes, and ensure solutions meet frontline needs.
  • Supports adoption of informatics solutions by facilitating training, communication, and engagement strategies that promote consistent and effective use.
  • Leads day-to-day team operations, setting clear expectations, prioritizing work, and ensuring high-quality, timely delivery of informatics initiatives. Promote engagement, communication, and continuous learning across the team. Lead, coach, and support a team of Nursing Informatics professionals, fostering a collaborative, service-oriented culture
  • Collaborates with ambulatory, ancillary, and interdisciplinary teams to ensure workflows and systems support coordinated care across care settings. Escalates cross-continuum workflow gaps and alignment needs to Director
  • Leverages data and user feedback to evaluate system performance, inform enhancements, and support clinical decision-making and outcomes improvement.
  • Identifies opportunities and escalates to Director for prioritization and strategic alignment
  • Performs other duties as assigned
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