Manager - Client Services

Infosys•Somerset, NJ

About The Position

Infosys Financial Services is seeking an Engagement Manager, Alliances to drive strategic partnerships across the Capital Markets technology ecosystem. The role leads relationships with key industry partners, including Murex, Eagle Investment Systems (BNY), Broadridge, SimCorp, GoldenSource, Asset Control, Adenza/Calypso, Bloomberg, and other strategic platform providers. Working with Financial Services Sales, Client Partners, Domain Consulting Group (DCG), Infosys Consulting, Service Lines, and partner organizations, the incumbent builds and executes alliance strategies, develops joint go-to-market motions, creates differentiated industry solutions, and generates measurable pipeline and revenue growth. Infosys Financial Services partners with banks, capital markets firms, asset managers, wealth managers, insurers, and financial infrastructure providers globally. It supports business transformation through digital innovation, AI-driven modernization, cloud adoption, and platform-led solutions, drawing on domain expertise and a partner ecosystem to help clients improve operational efficiency, enhance customer experience, manage regulatory complexity, and drive sustainable growth. This position may require relocation and/or travel to the work or project location. Applicants must be authorized to work for any employer in the United States; Infosys is unable to provide immigration sponsorship for this role.

Requirements

Bachelor’s degree or foreign equivalent from an accredited institution, or three years of progressive experience in the specialty in lieu of each year of education.
12 or more years of experience in Financial Services, Capital Markets, consulting, alliance management, business development, or technology partnerships.
At least 5 years of experience working with Capital Markets products, platforms, alliance ecosystems, or strategic technology partnerships.
Demonstrated experience with Murex, Eagle Investment Systems, SimCorp, Broadridge, Calypso/Adenza, GoldenSource, Asset Control, Bloomberg, or similar Capital Markets solutions.
Proven track record of creating pipeline, influencing revenue growth, and developing strategic partnerships.
Experience engaging and building relationships with executive- and CXO-level stakeholders.
Strong business development, consultative selling, stakeholder management, and strategic planning experience.
Excellent communication, presentation, negotiation, and relationship management skills.
Authorization to work for any employer in the United States without employer-based visa sponsorship; Infosys cannot provide immigration sponsorship for this role.

Nice To Haves

Strong understanding of one or more Capital Markets domains, such as Asset Management, Wealth Management, Capital Markets Operations, Front-to-Back Trade Lifecycle, Investment Accounting, Reference Data Management, Risk & Regulatory Reporting, Post-Trade Processing, or Securities Services & Custody.
Experience developing and executing alliance-driven go-to-market programs.
Global Delivery Model experience.
Strong knowledge of Capital Markets technology providers and the market infrastructure ecosystem.
Experience building business cases, partnership strategies, and executive presentations.
Demonstrated success in cross-functional leadership and ecosystem management.
Experience driving AI, cloud modernization, and platform transformation initiatives.

Responsibilities

Develop and manage executive-level relationships with strategic Capital Markets technology partners and serve as the primary Infosys alliance lead for assigned partners.
Define and execute annual joint business plans, governance models, growth targets, and strategic initiatives; lead executive reviews, quarterly business reviews, and joint planning sessions.
Identify partnership expansion opportunities across advisory, implementation, modernization, managed services, and platform-led transformation.
Build joint go-to-market strategies and sales plays, and develop differentiated Capital Markets solutions using Infosys capabilities and partner platforms.
Collaborate with Marketing and Industry teams on events, webinars, thought leadership, analyst engagement, and partner ecosystem programs.
Enable Infosys sales teams with partner-specific messaging, collateral, value propositions, and competitive positioning.
Work with Financial Services sales leaders, Client Partners, and North American account teams to generate pipeline and influence revenue through partner-led and joint pursuits.
Identify whitespace opportunities in strategic client accounts and facilitate executive introductions among Infosys, partners, and clients.
Track and report alliance-driven pipeline, bookings, and revenue contribution.
Collaborate with Infosys Consulting, DCG, and Technology teams to address client challenges and develop solutions leveraging partner platforms and Infosys assets.
Support Centers of Excellence for strategic Capital Markets platforms and drive AI-enabled, cloud-enabled, and platform modernization initiatives across front-, middle-, and back-office functions.
Coordinate demonstrations, proofs of concept, accelerators, and reusable solution assets.
Coordinate with internal functions including Sales, Client Partners, Consulting, DCG, Service Lines, Delivery, Product Capability Teams, Marketing, Legal, Finance, Procurement, and Contracting.
Align internal investments and capability development with partner priorities; support recruitment, certification, and alliance capability-building programs.
Monitor Capital Markets technology trends, partner portfolios and strategies, acquisitions, product roadmaps, and competitive developments.
Represent Infosys at industry forums, partner conferences, and Capital Markets events, including Sibos, FIA, SIFMA, InvestOps, and ISITC.
Contribute thought leadership on Capital Markets transformation, digital platforms, and ecosystem-driven growth.