Manager, Client Partnerships

Anteriad

5d•Remote

About The Position

Anteriad is seeking a Manager, Client Partnerships to join their Campaign Services Team. This role focuses on executing, managing, and training on Anteriad’s Digital line of products, providing top-quality support for the full campaign life cycle for Programmatic advertising and other digital services. The ideal candidate will become an expert on the operational process from initial quote to campaign completion, enabling them to problem-solve for internal and external stakeholders. This position acts as a bridge between sales, operations, and customers, requiring excellent written and verbal communication skills. Experience with Programmatic Advertising services is required. The role involves working closely with Anteriad customers, other Customer Success Managers, Sales Directors, and the Programmatic Operations team, with an understanding of Demand Side Platforms (DSPs) and Programmatic Advertising Technology capabilities. The position offers an opportunity to work with a collaborative team and provide solutions to Fortune 500 companies.

Requirements

Bachelor’s degree.
3+ years of related experience in digital media or programmatic advertising (agency, publisher, DSPs, social, etc...)
Hands on pre and post sale experience with planning, executing, and upselling full funnel programmatic campaigns that include multiple different media elements (CTV, video, display, audio, social, etc...) to achieve client goals.
Familiar with DSPs (DV360, The Trade Desk, StackAdapt, Amazon, etc...)
Be customer obsessed, proactive by nature, relish problem-solving, want the ability to think creatively and love the satisfaction of successful execution.
Be capable of working independently as well as collaboratively.
Be detailed orientated and have excellent verbal and written communications skills with the ability to send feedback to senior stakeholders on a regular basis.
Have the ability to multi-task and juggle priorities in a fast-paced working environment.
Experience with Programmatic Advertising services is required.

Nice To Haves

Understanding of Demand Side Platforms (DSPs), such as the Tradedesk, Stackadapt or DV360, and the capabilities of Programmatic Advertising Technology.

Responsibilities

Internal and external client-facing resource available for Q and A on all details related to assigned accounts or campaigns.
Creative strategic thinker that collaborates internally and with clients to create targeted efficient plans, execution, and insightful reporting.
Work in tandem with our India and US Operations teams to ensure Anteriad can offer true customer support and customer insights.
Identify and escalate situations requiring urgent attention.
Become an expert in utilizing and understanding a variety of digital communication and project management platforms (including Salesforce, Qlik, and Anteriad’s proprietary tools).
Manage the day-to-day administration of all client programmatic projects – meeting deadlines, driving optimizations and recommendations based on reporting, change requests, etc.
Understand customer motivations and use that understanding to improve their service campaign over campaign and quarter over quarter.
Craft strategic solutions for our digital clients, including providing budget, targeting/audience recommendations, and creative options for client proposals.
Utilize SFDC cases to track campaign status and offer pre-sales support activities.
Train and mentor other members of the Customer Success Team in Programmatic best practices.

Benefits

Comprehensive medical (choice of 3 plans), dental and vision coverage
Company paid short-term disability, long term disability and life Insurance
Optional supplemental life, accident and critical illness insurance plans
401K with company match
Flexible PTO and generous holiday schedule
Fully paid primary caregiver leave (12 weeks) & parental bonding leave (2 weeks)
Work from home
Flexible PTO
Training & development with unlimited access to Percipio LMS
Mix of collaborative & independent work
Community outreach via Anteriad Cares - encouraging staff to take time to volunteer
Professional mentoring program - career guidance from leadership
Great benefits for you and your family