Manager, Client Partnership (All U.S. Offices)

Global Prairie•Kansas City, MO

1d•$70,000 - $100,000•Hybrid

About The Position

We are looking for a dynamic and dedicated Manager to join our Client Partnership team. This role is designed for someone who thrives in executing purpose-driven marketing initiatives, particularly in sectors that enhance quality of life. As a Manager in Client Partnership, you'll be orchestrating project coordination cross-functionally, overseeing the development of first-rate client deliverables, and nurturing meaningful client relationships. The ideal candidate is an adept problem-solver, highly collaborative and always thinking one step ahead. They are highly organized and detail-oriented, demonstrate exceptional leadership qualities, and exhibit a deep commitment to our ethos of positive impact and innovation. We offer a stimulating, purpose-focused, growth-oriented and fast-paced environment. If you possess a blend of strategic acumen, a collaborative spirit, and a drive to make a meaningful difference for our clients and in the world, we’d love to talk to you.

Requirements

6+ years of professional experience, with prior roles in marketing, communications, data science, or consulting, preferably in an agency setting
Strong problem-solving skills
Self-motivation
Resourcefulness
Adaptability and comfortability navigating changes in direction
Critical and strategic thinking
Attention to detail
Clear and effective communication
Natural leadership and cross-functional collaboration
Action and solutions-orientation
Growth orientation
Ability to vocalize informed opinions and make decisions confidently
Variety of experiences in a client-facing capacity
Ability to take ownership with minimal direction
Consistency in work product
Ability to manage complexity and thrive in a fast-paced environment
Ability to listen for and identify organic growth opportunities within client accounts
Prior experience in campaign development, integrated channel planning, paid media, and digital projects

Nice To Haves

Healthcare industry experience is a plus, but not required
Willingness and availability to travel periodically, as needed

Responsibilities

Effectively manages and oversees multiple accounts and all of the associated projects and deliverables with a cross-functional team to ensure they are on strategy, on time, on budget and in alignment with client expectations
Leads internal team through internal status meetings and project kick-off meetings
Guides internal account teams through changes in direction, with an ability to reframe and/or pivot from a recommendation with strategic foresight and ease
Reviews first drafts from team and provides actionable feedback, revisions or suggestions for cross-functional collaboration to improve upon deliverable; ensures deliverable is in a client-ready state for account leadership to review
With input from team, in collaboration with finance, and based upon project budgets, prepares final billing /budget trackers/invoices for account leadership review and approval
With input from team, prepares final draft proposals/scopes of work based on solid understanding of the assignment and cross-functional team collaboration; collaborates with Project Management to ensure budget estimates align with proposal
Understands connections between projects and the macro scope of work, proactively identifying opportunities for collaboration
Anticipates needs and next steps on projects, initiating them in concert with account leadership
Identifies missing insights and works with the team to seek answers
Gains deep understanding of the macro industry associated with a client account
Serves as trusted counselor to day-to-day client contacts
Understands clients' individual motivations, needs and strengths; understands clients' team dynamics, including internal stakeholders and partner agencies
Authors and confidently presents account/project strategy to clients, in partnership with cross-functional leads
Grows an account portfolio consisting of multiple client accounts through both organic growth and new business identification
Support new business efforts as requested by leadership