Manager, Client Engineering, FT, Days

Prisma Health•Columbia, SC

About The Position

The Manager, Client Engineering plans, organizes, and manages complex projects, vendor relations, departmental resources, and support services for healthcare information technology systems in a multi-facility environment. The role collaborates with operational users and IT teams to standardize and integrate operating system technical systems and solutions that improve business and clinical processes and support critical business strategies. The manager oversees software deployment, patch management, operating system management, and mobility platform deployment and management, including solutions such as SCCM, WSUS, Microsoft Intune, Microsoft Azure, Apple, and Android platforms. The position also works with customers to analyze needs and align solutions with business requirements, leads and mentors the client engineering team, and assists with departmental strategic plans and capital and operational budgets. The role has direct and/or indirect supervisory responsibilities, including management of direct reports.

Requirements

  • Bachelor’s degree in Management or a computer-related field of study.
  • Five years of experience with software deployment and mobility solutions, such as SCCM, Microsoft Intune, and Microsoft Azure.
  • Knowledge of software deployment solutions such as SCCM.
  • Knowledge of Microsoft Intune and Azure.
  • Knowledge of office equipment, including fax machines and copiers.
  • Proficient computer skills, including word processing and spreadsheets.
  • Mathematical skills.
  • Knowledge of Microsoft applications.

Responsibilities

  • Plan, organize, and manage complex projects, vendor relations, departmental resources, and healthcare IT support services in a multi-facility environment.
  • Standardize and integrate solutions to improve business or clinical processes and support critical business strategies.
  • Manage software deployment, patch management, and operating system solutions, such as SCCM and WSUS, to maintain standards.
  • Manage deployment and support of mobility platforms and solutions, including Microsoft Intune, Microsoft Azure, Apple, and Android.
  • Assist in developing and managing departmental strategic plans and capital and operational budgets.
  • Work with customers to analyze their needs and ensure solutions support critical business needs.
  • Lead and mentor the client engineering team, evaluate requests, and monitor workloads.
  • Hire, evaluate, counsel, and mentor staff to maintain qualified and motivated personnel.
  • Perform other duties as assigned.
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