Manager, Change Management
About The Position
This role focuses on the people side of change, which involves preparing, supporting, and equipping people to adopt and use changes to business processes, systems and technology, job roles, organization structures, and more. Interacts with Customer Experience (CX) Program/project level Stakeholders, Senior Leaders and Sponsors across the globe creating Stakeholder engagement, competence, and confidence for the changes. This role is responsible for driving faster adoption, higher ultimate utilization of changes, and proficiency with the changes that impact employees who must use the changes in their daily work. These improvements increase benefit realization, value creation, ROI, and the achievement of results and outcomes.
Requirements
- People side of change management
- Preparing, supporting, and equipping people to adopt and use changes
- Stakeholder engagement
- Driving adoption, utilization, and proficiency of changes
Responsibilities
- Preparing, supporting, and equipping people to adopt and use changes to business processes, systems and technology, job roles, organization structures, and more.
- Interacting with Customer Experience (CX) Program/project level Stakeholders, Senior Leaders and Sponsors across the globe creating Stakeholder engagement, competence, and confidence for the changes.
- Driving faster adoption, higher ultimate utilization of changes, and proficiency with the changes that impact employees who must use the changes in their daily work.
- Increasing benefit realization, value creation, ROI, and the achievement of results and outcomes.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
