Manager, Change Management, Training and Communication

Scotiabank•Toronto, ON

6d•Onsite

About The Position

As part of the Global Finance Strategic alignment with our all-bank strategy, the Manager, Change Management, Training and Communication is responsible for supporting change management initiatives related to the Financial Planning & Analysis modernization program and enterprise-wide implementation of Anaplan. The Manager contributes to the overall success of Global Finance in Canada ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives.

Requirements

Minimum 2+ years of business experience with a focus on Finance, change management, transformational initiatives.
Minimum education level of a University degree in Education, Communications, Business Management, Finance or equivalent.
Excellent written, verbal and interpersonal skills.
Presentation and written communication skills. Ability to prepare communications and training materials, and interact effectively with internal and external parties to build relationships.
Ability to deliver results in a fast-paced, challenging, and dynamic business environment.
Planning, analytical, and problem-solving skills.
Strong technical skills in MS Office including Word, Excel, and PowerPoint.

Nice To Haves

Change management, communications and training experience and certification is an asset.

Responsibilities

Support the development and implementation of change management strategies to aid the FP&A modernization program.
Collaborate with stakeholders to identify change impacts and assist in developing mitigation plans.
Assist in the development and management of processes to drive ongoing Anaplan usage.
Participate and support the Director in engagements with finance and enterprise-wide business partners to understand their needs and concerns related to Anaplan implementation.
Support in facilitating communication and collaboration among stakeholders to ensure timely delivery and smooth transitions.
Assist in preparing reports and presentations to update senior leaders on change management progress and challenges, and support appropriate escalations as needed.
Assist in designing and delivering training programs to support the adoption of new processes and technologies, including the creation of training materials and resources to ensure effective knowledge transfer.
Assist in monitoring and evaluating the effectiveness of training programs and support necessary adjustments.
Design and implement communication plans to keep stakeholders informed about change initiatives.
Support in creating communication materials, such as presentations, newsletters, and emails, to convey key messages.
Support consistent and transparent communication throughout the change process.